Al Spitzer Ford - Service Center

Scott Gilmore and Lucia are the best of the best. I couldn't have asked for more in terms of courtesy, friendliness, and helpfulness. I will highly recommend Spitzer Ford to all my friends and family I couldn't have asked for more in terms of courtesy, friendliness, and helpfulness. I will highly recommend Spitzer Ford to all my friends and family. If and when I should ever decide to purchase a new vehicle, I will only purchase from the Spitzer dealership. More

Lucia kept me informed about progress on the repair and that one of the problems I reported was covered under a recall. Have never had a better service experience! that one of the problems I reported was covered under a recall. Have never had a better service experience! More

Scott Gilmore service advisor was helpful and knowledgeable. I will be going back to Spitzer for my service needs in the future very professional and helpful dealership. knowledgeable. I will be going back to Spitzer for my service needs in the future very professional and helpful dealership. More

Dealership was very clean; everyone was very helpful. I plan to consider purchasing another car with this dealership. I plan to consider purchasing another car with this dealership. More

I never take my auto to anywhere else. The service department always handle any problem fast and efficiently. Advising me of my options and the quickly handling the service needed. The service department always handle any problem fast and efficiently. Advising me of my options and the quickly handling the service needed. More

We were shopping when our car would not start. After we were able to start going again we immediately drove to our dealer, Al Spitzer Ford. Mr. Urbas was able to take care of us without an appo After we were able to start going again we immediately drove to our dealer, Al Spitzer Ford. Mr. Urbas was able to take care of us without an appointment. The service department was able to diagnose our problem. They installed new battery. They also were able to do an oil change, which would have been needed later in the month and also replace the rear tires. We waited while the job was completed. Great staff and excellent service. More

We came in to look at a used truck, it was not what we wanted. The salesman listened to what we were looking for, and said he would give me a call. He had 1 more idea, a low mileage truck on the lot - i wanted. The salesman listened to what we were looking for, and said he would give me a call. He had 1 more idea, a low mileage truck on the lot - it was more money. We agreed to look, it was perfect. A year later, very happy with our purchase and the service. More

Service completed on time and within the estimated cost. what more could a person want? I dealt with Matt Urbas. what more could a person want? I dealt with Matt Urbas. More

Couldn't have been better. .. Lucia Thomas processed me in efficiently & pointed me to the lobby's waiting room while the work was done. I had my book, a Soft Chair, & the TV. .. Lucia Thomas processed me in efficiently & pointed me to the lobby's waiting room while the work was done. I had my book, a Soft Chair, & the TV. If onl;y there were coffee pods available for the coffeemaker, I might still be there, idling away. The work was performed in less time that I expected. I recently retired from 50 years in the customer service business (not auto service - my trade is electronics). I know good service when I see it - and This Was ! More