Alan Webb Chevrolet

Good Customer Service The ease of working with Mike Woods and the feel of no pressure to purchase was great. Mike was very busy that day and he had great time management s The ease of working with Mike Woods and the feel of no pressure to purchase was great. Mike was very busy that day and he had great time management skills to meet each customer s needs. More

Good prices, but deceptive and dishonest salesmanship Check quoted prices for hidden disclaimers and qualifiers. Get things in writing because these guys will tell you what you want to hear to get you in Check quoted prices for hidden disclaimers and qualifiers. Get things in writing because these guys will tell you what you want to hear to get you in the cubicle. Wanted to buy a Cruze, LT trim. Walked in and salesperson immediately started encouraging me to look at a loss leader (assuming) LS base model that was an amazing price. After driving both LT and LS I decided I could actually live with an LS if it was possible to get an upgrade to alloy wheels. Salesperson told me he was 90% sure that would be no problem. He mentioned I might have to kick in a "small amount" to do that. Several times during my first visit the salesperson mentioned the amazing price of $12,500 for the specific LS. Too good to be true? Probably, but he mentioned it multiple times. Spoke with him in his office and we talked about pricing on that car and an LT. While pricing the LT, he asked me if we were USAA (military insurance) members. I said no and he explained that being a member qualifies one for a $750 discount. No mention that the $750 had to be ADDED to the price he quoted me on the LS. I left telling him I needed to discuss with my wife with the complete belief that we could buy that car for $12,500. We both came back four hours later with the intention to buy for that price - the only negotiation I intended was for the alloy wheels and I was perfectly willing to pay a "small amount" to make that happen. Met with the same salesperson. Immediately asked him if he still had the red Cruze for $12,500. "Yep, $12,500" (Mind you, this is AFTER I had told him I was not a member of USAA) Once we went in to the office his tune about the wheels was 180 out from four hours prior -- I would have to pay full amount for wheels and that they were $500 apiece. I balked a bit based on his earlier "90% promise" and he went to check with his manager. Came back and price for wheels was now $280 but I would still have to pay full amount. But the bigger problem was that he started writing numbers down and started with a base price of $13,250 vs $12,500. What?? It was not until then that he told me that the $750 discount had to be added back in to the price he had quoted me (multiple times). After one more round of negotiation (told him my bottom line which was the $12,500 plus $1000 for alloy wheels) and he came back from the boss with a sarcastic "no way", I knew we were done and my wife and I walked out with our heads held high. The really sad thing about this whole experience is that it really was a good deal, even at a base price of $13,250 and no alloy wheels -- if the salesperson had been honest me from the outset there is a high probability we would have purchased that car. But I don't do business with outright dishonest people or businesses - I will go somewhere else that is honest from the start and maybe have to pay a few hundred more. Oh well - I guess they will have that red Cruze for the weekend so they can cajole other unsuspecting saps into the sales cubicles with it. More

New Chevy Equinox What a great experience I had with John Anderson and others helping me purchase my new 2014 Chevy Equinox 1. Thanks for that fast service and getti What a great experience I had with John Anderson and others helping me purchase my new 2014 Chevy Equinox 1. Thanks for that fast service and gettin gme into my new car and the courtesy of the employees I dealt with. Looking forward to a long relationship with Alan Webb. More

Great experience I had been looking at new Camaros for a long time. I saw the car I bought online at Alan Webb. It was the exact car I would have ordered and it had I had been looking at new Camaros for a long time. I saw the car I bought online at Alan Webb. It was the exact car I would have ordered and it had the lowest price. I had never driven this model and Mike Woods let us take a nice long test drive. The car sold itself. The car is sensational and Mike was great to work with. This is the first time I actually enjoyed the process of purchasing a new car. More

cruze 1 They were great. There was no pressure. They worked well with our trade in even giving us more than it was blue booked to help with the purchase. They were great. There was no pressure. They worked well with our trade in even giving us more than it was blue booked to help with the purchase. More

Buying a new vehicle was made very easy and im well pleased with both the service and the price that was negotiated. I especially want to thank Tony Ollendick for going out of his way to include thin pleased with both the service and the price that was negotiated. I especially want to thank Tony Ollendick for going out of his way to include things like delivering my Silverado to my home and how it was all detailed and clean when I got it. Many thanks......John allman More

We were greeted right away, and were test driving the vehicle in just minutes of arrival. Everyone there was eager to help answer questions and provide all the information needed. After we purchased the vehicle in just minutes of arrival. Everyone there was eager to help answer questions and provide all the information needed. After we purchased the car, we were taken back out to the car to get a complete walk through of all the extras on it. We have purchased a lot of cars over the years and the service provided was as any we have ever had. More

The sales person,Gilbert De Best , did not pressure to make sale and answered questions ,and if he didn't know would find out. I was completely satisfied with the experience. make sale and answered questions ,and if he didn't know would find out. I was completely satisfied with the experience. More

This was one of the best car buying experiences I have ever had, it was right up there with Mercedes customer serice buying experience. Bob Nodine was very nice, even though I probably drove him crazy loo ever had, it was right up there with Mercedes customer serice buying experience. Bob Nodine was very nice, even though I probably drove him crazy looking for just the right color. I told them exactly what I had to spend and what I needed, they actually came in below that price which I was thrilled with! This was the best, easiest, buying of a car I have even had. I highly recommend Allan Webb Chevrolet, you won't be dissapointed! More

During my business at Alan Web everybody was very pleasant to deal with all the way from first entering to the final signing. After the purchase of the truck the parts department as well as the servi pleasant to deal with all the way from first entering to the final signing. After the purchase of the truck the parts department as well as the service department was pleasant and attentive to my wishes. I would recommend this dealership to anyone who wants a pleasant experience without the high pressure sales. More