
Alan Webb Mazda
Vancouver, WA
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1,250 Reviews of Alan Webb Mazda
Cargurus had a Toyota Highlander that checked all the boxes at a great price. Alan Webb Mazda was the dealership. Emailed and Jason Franklin, sales person, called promptly to begin dealing. Within a d boxes at a great price. Alan Webb Mazda was the dealership. Emailed and Jason Franklin, sales person, called promptly to begin dealing. Within a day, we came to an agreement, and the finance manager, CJ (Charles), sent over the appropriate paperwork, took off the Star Guard tracking device fee, and we were off to the races. In all aspects, the communication and transparancey were great. I was pre approved with a great interest rate, which cut down on negotiations. The car was already priced under KBB. I reccommend this dealership! More
They are there for YOU. Big shout out to Esme who had me leaving with the car that I went in for. Ate. Left no crumbs. Big shout out to Esme who had me leaving with the car that I went in for. Ate. Left no crumbs. More
Had a great time with our sales person Terreece. She was fun and knowledgeable about the Mazda CX5. Highly recommend you ask for her help. Also, Sam Hills was a great part of the team. Great at expl She was fun and knowledgeable about the Mazda CX5. Highly recommend you ask for her help. Also, Sam Hills was a great part of the team. Great at explaining functions of the car. Smooth transaction. More
I enjoyed my care buying experience at Alan Webb. All my questions were answered quickly and honestly. Marco Garcia was a great salesman- ask for him! All my questions were answered quickly and honestly. Marco Garcia was a great salesman- ask for him! More
This dealership was so unbelievably unprofessional! !! I had a deal on another car and reached out to see if they could come in around the same price. Provided everything possible to work up numbers and !! I had a deal on another car and reached out to see if they could come in around the same price. Provided everything possible to work up numbers and they told me know problem, then after coming in they jacked the price up over 2k then what they originally quoted. They made me lose the other deal I had and then after giving in, an asking for them to only come down $400 they wouldn’t budge. I had been SO CLEAR in my communication up front that I didn’t have wiggle room and they lured me in likely just to try and pressure me into whatever amount they wanted. So unprofessional, the worst customer service. BUYER BEWARE as this dealership is not honest or willing to correct a mistake they made on their end. More
Thanks to Jason Franklin who made the car buying process easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gain easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gained my trust. I will definitely come back to request his customer service for my next vehicle purchase ! More