Alan Webb Mazda - Service Center

Every experience has been excellent- great customer service! We have purchased a total of 3 Mazda cars from Alan Webb. We currently have 2 Mazdas and always take them to be serviced at this dealership. The cus We have purchased a total of 3 Mazda cars from Alan Webb. We currently have 2 Mazdas and always take them to be serviced at this dealership. The customer service is excellent- above and beyond expectations- and the mechanics are knowledgeable and take great care of our cars. They never try to get us to buy extra services that are not needed- if they recommend a service, it is needed. Everyone is very helpful and has a great attitude. It is always a pleasure taking our cars to be serviced- usually this is a boring task that I try to avoid. But Alan Webb makes it so easy and nice, that I actually look forward to taking care of my car. More

Alan Webb Mazda is the place to go My husband and I were afraid to step on any car lot to look into a new car. We did not want any pressure about buying a car, just some facts about dif My husband and I were afraid to step on any car lot to look into a new car. We did not want any pressure about buying a car, just some facts about different cars. We went to Alan Web Mazda, as we had already dealt with several car dealers that day, and we were getting really frustrated. It was a breath of fresh air at Alan Web. Our sales person, Urbano, who unfortunately no longer works there, was awsome! We came home with a new Mazda, and we love the car. It delivers everything we were told. We still go to Alan Web for service, and we leave happy everytime. The customer service is superb! Anyone you talk with is happy to answer your questions, and they do not make you feel like you are being bothersome. They will give you suggestions about different things, but they never pressure you. We will definately return to Alan Web Mazda for our next car. More

No hassle Alan Webb is a fair no hassle car dealership. I bought my car at Alan Webb & get my car serviced there too. They are easy to deal with & the customer Alan Webb is a fair no hassle car dealership. I bought my car at Alan Webb & get my car serviced there too. They are easy to deal with & the customer service is #1 More

First Impression Very Impressive! I took our 2003 Miata in to get a new key and FOB made. Scheduling the appointment and ordering the parts was very easy. Upon arrival, I was greeted b I took our 2003 Miata in to get a new key and FOB made. Scheduling the appointment and ordering the parts was very easy. Upon arrival, I was greeted by a friendly Service Rep who wasted no time getting me set up for the work that needed to be done. An accurate estimate of charges was presented as well as an estimated time for completion. The waiting area had a nice-sized T.V. that wasn't working well, so a customer turned it off. Newspapers were weeks old. They should have had complimentary beverages, water, coffee, etc. The work was completed ahead of schedule and was completed as promised. I was able to order some additional parts with the promise of assistance with the installation. This was SERVICE AT ITS BEST! Many thanks to the Parts/Service staff. More