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Albia Ford
Albia, IA
2 Reviews
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October 19, 2023
Bought a 2008 F250 sight unseen by the word of their salesman Tucker which sent me a video of it stating this was mechanically sound, with no issues. The add which i found it on also stated it had a 6 m salesman Tucker which sent me a video of it stating this was mechanically sound, with no issues. The add which i found it on also stated it had a 6 month 6,000 mile warranty, they did not honor. Upon delivery it would not stay running and we could barely get it off the trailer. Took it to the local mechanic to tell me it needed $4,500 worth of repairs. Contacted Jason at Albia Ford and they said there is nothing they can do. This is by far the worst customer experience i have ever had. I purposely bought from what i thought was a reputable dealer to avoid this situation. I completely agree with the last review that these people are dishonest and would get zero stars if i could! This place SUCKS! More
by Upset
Employees Worked With
Tucker Cattell
Helpful May 23, 2023
These are by far the most dishonest people I have ever dealt with. I preordered a truck in Jan of 2022 and when it was delivered to the dealership they sold it to someone else without even contacting me, dealt with. I preordered a truck in Jan of 2022 and when it was delivered to the dealership they sold it to someone else without even contacting me, knowing full well it was mine. They have never apologized but continually lied about having a replacement truck or even not having received the truck at all. The general manager will tell anyone that he didn't know it was my truck but Ford sends him a report weekly and my truck and name was at the top of the list. I saw the report myself. Apparently he trains his employees to use the same dishonest tactics he uses. Do not trust these people. They don't deserve the one star I gave them but it was mandatory. More
by mowhite
Employees Worked With
Todd Long and Thomas the salesman
