I did my homework on line and knew I wanted a Santa Fe Sport. At my appointment time I was greeted friendly and professionally by Bill, we got a deal set up with the dealership and in 2 1/2 hours including a test drive I was on my way home. I have leased 3 cars from Hyundai in Oxnard. They changed to Alexanders during my last lease. I was extremely concerned that I would have to deal with new salespersons. Over the phone, I was very clear with them that I wanted a deal but I did not want to haggle and have a bad experience. Over the phone, Doni talked me through the choices for a SantaFe (my desired car) and numbers/costs so we were all prepared before finalizing the deal. Bill and Lisa did the rest. This dealership is organized and professional and friendly. I am very satisfied with my new lease.