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Alexandria Toyota

Alexandria, VA

4.5
574 Reviews

3750 Jefferson Davis Highway

Alexandria, VA

22305

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Showing 574 reviews

April 05, 2024

The entire staff was extremely helpful. All my needs were met and questions answered. Excellent. More

by Christopher.gilpin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emna Amara, Jim Brotherton
Apr 06, 2024 -

Alexandria Toyota responded

Hi Christopher, Thank you for taking the time to let us know how we did. We hope you have a great day!

April 02, 2024

Outstanding staff, service and selections. My family and I stop by Alexandria Toyota to look at the 2024 RAV4 Hybrid and were greeted by Frank Mayhew. I was upfront with Frank and he basically More

by chrisb_one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Mayhew
Apr 05, 2024 -

Alexandria Toyota responded

Hi Chris, we're so glad that we were able to go above and beyond your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota. Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 01, 2024

The sales person was very helpful. He helped me out very well. Appreciate everything he did, and I had a good experience. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Tedros Yohannes, Jim Brotherton
Apr 03, 2024 -

Alexandria Toyota responded

Hello Mike, we are so pleased you enjoyed your visit to Alexandria Toyota!

March 19, 2024

It took a little longer to make the reservation than I would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil c More

by Carlton Ackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy T
Mar 20, 2024 -

Alexandria Toyota responded

Hi Carlton! We're so happy we were able to help you out! Thank you for your 5-star review!

March 19, 2024

I didn't expect everything to go as smoothly as it did. I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very ver More

by mfauss@mcenearney.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DID NOT ENCOUNTER SALES
Mar 21, 2024 -

Alexandria Toyota responded

Hello, we appreciate you taking the time to leave us this feedback.

March 01, 2024

Fantastic customer service and support! Everyone was amazingly helpful and kind. Zero hassle while looking for a new Tundra, gave me a great deal and I was out the door quick with my new tr More

by Chriskiros2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Magic, Andrew Crow
Mar 08, 2024 -

Alexandria Toyota responded

Hi Chris, thank you for taking the time to leave a review for us at Alexandria Toyota. We're happy we could meet your expectations! we hope you are Enjoying your new vehicle! Safe travels.

March 01, 2024

Attentive, reliable, and trustworthy! Thalia is wonderful. I feel very good about having my car serviced at Alexandria Toyota. More

by crleung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thalia
Mar 08, 2024 -

Alexandria Toyota responded

Hi Crleung, thank you so much for your positive comments about Alexandria Toyota!

February 29, 2024

Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 08, 2024 -

Alexandria Toyota responded

David, we are very happy we could provide you with a positive experience!

February 29, 2024

Always efficient, reliable and dependable. I am a returning customer because they are that good More

by Chibamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
Mar 08, 2024 -

Alexandria Toyota responded

Hi Chibamba, thank you for taking the time to leave a review for us at Alexandria Toyota. We're happy we could meet your expectations!

February 28, 2024

I could not be more satisfied with my experience at Alexandria Toyota. The salesman Julio was great at his job. More

by Lazaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 08, 2024 -

Alexandria Toyota responded

Alex, thank you so much for the positive review!

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