Alfa Romeo Fiat of Strongsville

Wonderful Experience Overall it was a wonderful experience, buying my first car I had heard horror stories about dealerships but the staff at Fiat were personable, helpful Overall it was a wonderful experience, buying my first car I had heard horror stories about dealerships but the staff at Fiat were personable, helpful and provide excellent customer service. Jeremy was extremely helpful and honest when answering my questions/concerns which made the decision to buy a car easy. Addiitonally all the staff were extremely flexible and communicative-I was most impressed by the customer service. There was no argument that about any damage on the car being fixed and they worked with me arranging the rental car and service dates that worked for my schedule. I would definitely recommend this dealership and will return as a repeat customer in the future. More

Fast & easy Jeremy was very patient and helped us through the whole process. Him and mike helped get us into the truck we wanted with the payments we wanted. Bot Jeremy was very patient and helped us through the whole process. Him and mike helped get us into the truck we wanted with the payments we wanted. Both guys were very friendly and courteous. Definitely recommend going there to get your next vehicle. More

Awesome He did a great job finding us the truck we want and fixing the problems in the truck. He also found us Bluetooth headphones to go with the DVD player He did a great job finding us the truck we want and fixing the problems in the truck. He also found us Bluetooth headphones to go with the DVD player which made the wife day. More

Shady business and full of lies We purchased a 2015 jeep grand Cherokee SRT from here. When we test drove it the service traction light was on. Their service department was closed fo We purchased a 2015 jeep grand Cherokee SRT from here. When we test drove it the service traction light was on. Their service department was closed for the evening but they told us if we purchase they will pay to have the issue fixed since we are over 3hrs away from home. We agreed and purchased the vehicle, took the vehicle to a local garage and it needed a need module and also had a pinched wire. Total cost was almost $700, I told them and they said they are only paying $300 so we got stuck with the other $400. They were to finance the taxes in with the vehicle and mail us a check so we could pay the sales tax in our state to register the vehicle and along with that check the $300 check was to be with it. We got the check for taxes but no $300, when I called they "forgot" so we go to register the vehicle, they didn't file the paperwork right for the title so we could not register it until the title was sent. The temp plate is about to expire so I contact them and tell them what is going on and they refuse to issue another temp tag until we get there mistake resolved once again. So in return until we get the title issue fixed and get it registered we have a vehicle that can not be driven, that's wonderful seeing as it is a daily driver. Stay away from these clowns, stay far away! More

Excellent sales team Jeremy and Mike did a great job selling us our 2500. Jeremy could answer all of our questions about the truck and Mike was great with our financing. W Jeremy and Mike did a great job selling us our 2500. Jeremy could answer all of our questions about the truck and Mike was great with our financing. Would recommend to anyone. More

Hassle free the way buying a car should be My salesman Jeremy stayed late and even worked on his day off to get me taken care of. Scott and Dawn worked out the financing in admirable fashion! J My salesman Jeremy stayed late and even worked on his day off to get me taken care of. Scott and Dawn worked out the financing in admirable fashion! Jim in the service department made sure my new truck from Diesels Direct was serviced to my request like a champ! Not sure if there is a better place to find a great used truck with the inventory they have and the people that serve the customer. I love my new used truck. I love the deal I got. I'm not "saying" I would recommend DD...I AM RECOMMENDING DIESEL DIRECT. More

Great Car! Great Dealership! I cannot say enough wonderful things about this dealership. They went out of their way to find me the car that I really wanted and handled any issues I cannot say enough wonderful things about this dealership. They went out of their way to find me the car that I really wanted and handled any issues that arose seamlessly. My salesman, Jeremy, and Jim in service have both been extremely helpful. Great dealership and an awesome car!! More

Great truck buying experience I found the truck online, didn't specifically pick Diesel Direct. The buying experience was quick and easy. I chose 5 stars because Jeremy took care o I found the truck online, didn't specifically pick Diesel Direct. The buying experience was quick and easy. I chose 5 stars because Jeremy took care of me thoroughly and professionally even after the truck was bought. More

Stress free experience Sam Myers made my buying experience so easy and stress free! I had an awesome experience in general! I will make sure to send friends and family in to Sam Myers made my buying experience so easy and stress free! I had an awesome experience in general! I will make sure to send friends and family in to see Sam! Once again thanks Sam! More

Impeccable sales experience Hassle free, to the point, and exactly the customer experience I needed to make this purchase a no brainer. It's unique these days and differentiated Hassle free, to the point, and exactly the customer experience I needed to make this purchase a no brainer. It's unique these days and differentiated. More