Alfa Romeo Fiat of Strongsville - Service Center

The service department was efficient, friendly and professional. The waiting room was clean and the coffee was perfect. professional. The waiting room was clean and the coffee was perfect. More

They took care of my car and brought it back to me in better shape than before, cleaner too! better shape than before, cleaner too! More

Everyone was wonderful, and I was very appreciative that they were able to fit me into their limited Saturday schedule. they were able to fit me into their limited Saturday schedule. More

great service dept. car was fixed on time and clean when finished. we like our leased car car was fixed on time and clean when finished. we like our leased car More

I drive almost two hours one way to use this service department. It's so worth it!! I'm always pleased with the efficient service and the friendly professionals working there! I trust them and will cont department. It's so worth it!! I'm always pleased with the efficient service and the friendly professionals working there! I trust them and will continue to drive here for service! More

Great service so happy they were able to help me get in and the actual appointment was pretty fast and the actual appointment was pretty fast More

Great group of people to work with. Genuinely friendly and courteous. My service was scheduled promptly and the issue was resolved the first time. Genuinely friendly and courteous. My service was scheduled promptly and the issue was resolved the first time. More

Carrie got me in & out quickly working around some time restraints I had. Couldn't have been better treated! restraints I had. Couldn't have been better treated! More

Don't do things right the 1st time and they don't empathize with customers empathize with customers More

I worked with Kelly over the phone who was immediately kind and welcoming and accommodating to align schedules to get my car serviced. I worked with Chris when I dropped the car off and picked it up. He kind and welcoming and accommodating to align schedules to get my car serviced. I worked with Chris when I dropped the car off and picked it up. He was super friendly and attentive to the service needs of my vehicle and well-versed in all things Alfa. The same day I dropped it off I got a call addressing all my concerns and that the vehicle is almost ready, except one of the issues wasn't totally ironed out yet. I just want to say I was thoroughly impressed by the speed and efficacy they got to my car and were able to pinpoint the issues. I've left it at another dealership for 4 weeks 1 time and 5 weeks another time...and both times they were "unable to repeat customer concerns." In fact, my vehicle was just sitting on their lot most of the time. So, with Alfa in Strongsville OH this is not the case and this is highly commendable and I greatly appreciate the respect, thoroughness, and kindness I felt in working with them. I scheduled this without a loaner to get my vehicle in before I run out of the factory warranty, but will return with a loaner to get the last issue ironed out. It was just a timing thing, but nevertheless it was recognized, discovered, and addressed...and that means a lot! Thank you to all who helped make this a great experience! More