All American Chevrolet of Midland

Service I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience. More

Poor Service Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat and I was told it was done. Talked to Service manager and took it back and he said he would put someone right on it. Took it back dropped off at 10:00 am went back at 4:20 pm they said it would be 20 to 30 minutes and 1 hour and 30 minutes later tech brought it up and said it was done and I asked about flat and he hadn't even read work order then proceeded out and just looked at tire and said it looks OK needless to say that is when I lost it and I will never ever for any reason use this service center again. More

New Truck I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' More

Recall Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and she was able to get back to school. I'm very grateful More

Awesome I liked the way we got treated with honest and great service. Reanna Lowrence was very helpful and very friendly. She answers all of our questions to I liked the way we got treated with honest and great service. Reanna Lowrence was very helpful and very friendly. She answers all of our questions to her best knowledge. More

Excellent service Had a great experience. Jesús Cardona is a great sales man. I would definitely recommend him and this dealership to anyone look to purchase a vehicl Had a great experience. Jesús Cardona is a great sales man. I would definitely recommend him and this dealership to anyone look to purchase a vehicle. I'll be make any future purchase through them. More

excellent Very friendly very fast and very efficient. Was able to get my vehicle in for service quickly where others were months out. Had a seat belt and side a Very friendly very fast and very efficient. Was able to get my vehicle in for service quickly where others were months out. Had a seat belt and side air bag sensor recall they got me in quickly and also was able to get my Radio warranted. More

Great new management team I bought my vehicle from this location and it didn't end up good after getting my car. It was supposed to be exciting but only had problems and manag I bought my vehicle from this location and it didn't end up good after getting my car. It was supposed to be exciting but only had problems and management not return nag calls. Only to find out it's under new management, I spoke with Elizabeth a new manager there and she has gone it of her way to make it right. I can't thank her enough for helping me. I would definitely recommend this all American dealership to anyone, great staff!!!! More

Oil change Always friendly and finish in a timely manner and usually have the parts available that I need. I especially like the free oil change I signed up for Always friendly and finish in a timely manner and usually have the parts available that I need. I especially like the free oil change I signed up for when purchasing this vehicle. More

Waiting Around for Nothing We went in to the dealership 3 different times interested in a new Chevy Silverado 1500. We weren't really ready to buy the first two times we were t We went in to the dealership 3 different times interested in a new Chevy Silverado 1500. We weren't really ready to buy the first two times we were there, and our experience was fine. We went in the third time, finally ready to buy, with a solid comparison to another truck we were offered in Austin. They were able to find us close to the same truck on their lot, so we decided to sit down and negotiate. Their first offer was literally $12K more than the truck in Austin, so we laughed at that. After about two hours of back and forth and waiting around for what seemed like days, they ended up coming down to around $35K, which was just a couple thousand more than the Austin truck. Still out of our price range, we decided to leave, but with no hard feelings. Dax was very friendly and nice to work with and we left disappointed but not angry at all with the dealership for not being able to meet our price. Once we got home, after much discussion, we decided that the end price they offered was doable, so we called Dave (the general mgr or owner) to let him know that we wanted to come back and get the truck. The receptionist told us he was with a customer but would call us right back. This was at 4:30pm on a Saturday afternoon. 5:30pm rolled around and we still hadn't heard anything, so we called again and were told he was still with the same customer but he would definitely call us back. 7:30 rolls around (THREE hours after we called back), and I convince my already fed up husband to call one more time.....this time the receptionist puts us on hold to go find Dave. She tells us that she just spoke with him and he will call us back in 2 minutes. We literally never heard back. We called to buy a truck, and the call was literally never returned. After wasting about 8 hours of our day, we went to Austin the next week and bought the exact same truck for $2000 less than Midland was offering. I wouldn't ever buy a car out here, especially not from here. We also plan to drive to Odessa for our servicing needs. More