Allen Samuels Chrysler Dodge Jeep Ram FIAT

I would strongly recommend Allen Samuels Dodge to everyone. I was so impressed at the professionalism, availability and response from my sales person BJ. Our initial communication was via phone where everyone. I was so impressed at the professionalism, availability and response from my sales person BJ. Our initial communication was via phone where I shared with him what I was looking for and within less than 30 minutes he called me back with some options and pricing. After meeting with BJ in person and spending some time in the dealership I felt at home! Everyone is the dealership was extremely friendly to both me the buyer and my 6 year old daughter and mother. Even though I am almost 40 years old my safety is still the number one concern for my mother. BJ was very thorough in educating us on the safety features for my vehicle and the longevity of the vehicle. Allen Samuels Dodge drove more than 200 miles to bring me the exact vehicle I wanted. The exact color and features. It was just like I had created the vehicle from scratch and they FILLED the order perfectly! I was very impressed with the management team at the dealership. BJ's manager, David was very involved and available to me throughout the process. David helped me work with pricing to achieve an affordable vehicle. I was given a good trade value for my vehicle. More

Everyone was great! Hossain really did what he could to get me a great deal. They even took my rental car back to the enterprise. Super helpful! get me a great deal. They even took my rental car back to the enterprise. Super helpful! More

I was content with the level of customer service I recieved. The employees were all very helpful and I never felt pressured to buy. I will recommend this dealership to all my friends. recieved. The employees were all very helpful and I never felt pressured to buy. I will recommend this dealership to all my friends. More

I went to Allen Samuels looking for an affordable and dependable used car. After my initial visit, it appeared that my financing would not go through, so I returned home with a promise from Orlando (my dependable used car. After my initial visit, it appeared that my financing would not go through, so I returned home with a promise from Orlando (my salesman), that he would continue to look into other options and vehicles to fit my needs. A few weeks later, I received a phone call from Orlando letting me know that he worked something out with the finance department and had also found some very nice vehicles within my search criteria. I went to the dealership that same day, and that evening drove home in my "New Used" Jeep! I love it! He really made me feel like I was priority and not just another customer. I appreciate everything he and the dealership did for me! They are by far the most customer friendly dealership around! More

Great job- did everything they could to make the deal work for me. I am in love with the Fiat convertible and they willingly took my mini cooper on a great trade in. work for me. I am in love with the Fiat convertible and they willingly took my mini cooper on a great trade in. More

Oveall experience was great. Very friendy. I was able to leave the dealership with the vehicle I wanted and at the price that was affordable. leave the dealership with the vehicle I wanted and at the price that was affordable. More

DJ is great, got a car I never would have gotten without his help...Everyone was friendly. Looking for to dealing with them for all my service. his help...Everyone was friendly. Looking for to dealing with them for all my service. More

Orlando was very great at listening to my needs and concerns. He went above and beyond the call of duty to get me into a new vehicle that was safe for my children, at a great payment. concerns. He went above and beyond the call of duty to get me into a new vehicle that was safe for my children, at a great payment. More

My truck has 100,000 mile powertrain warranty. It was taken in at 30,000 miles for rearend noise and pinion seal was pouring oil. Pinion seal was replaced oil was topped off. At 45,000 miles rearend is h taken in at 30,000 miles for rearend noise and pinion seal was pouring oil. Pinion seal was replaced oil was topped off. At 45,000 miles rearend is howling and making noise. Service advisor said it wouldn't be warranty because they found water in rear end. They stated that the water probably didn't get in it when the seal was out so there will be no warranty. However the oil was NOT checked just topped off. Service manager recommended that I turn it in to insurance and they would fix it. More

I took my truck in for some service work and a recall to be fix but could not get waited on. The service writer walked pass me three times waiting on people that come in after me finilly after the fourth tr be fix but could not get waited on. The service writer walked pass me three times waiting on people that come in after me finilly after the fourth trip he stoped and ask if I have been waited on and then told me to go inside and someone would help me in a little while. This is the same problem I had with the old WACO DODGE a very bad service department. I will keep driving a little farther to get better service at a better dealership. More