Allen Samuels

Reason for Visit: Sales

I recommend this dealer: No

My Review of Allen Samuels:
they pro;mised a detail and a full tank of gas , we instead received a hosing down and fifteen dollars in gas. Also they have yet to pay off my trade in and it has benn 27 days and I am about to have a late charge on my credit because of them, worst snakes I have ever dealt with,

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Allen Samuels:
Scoop you in, and shove you out. I will admit; I came in with a Mits Montero Sport that was on its wits end... I ended up with an S-type Jag, but yet and still... I'm paying for it. I agreed to the $600 a month, and made them HAND SIGN the agreement on my warranty. It was SIGNED to be null at 10,000 miles. NOT TRUE! After I've driven my car 4,--- miles I learn my warranty was good for 60,000 miles.... WOAH WOAH WOAH. I would never purchase a vehicle that only had 12,000 miles left on its warranty! Esp a JAGUAR! where everything is effin EXPENSIVE! I didn't just do one car here... I bought TWO! I financed 2 cars that night... one for my moms trade in for newer mustang, and 1 for my trade in. I made small talk about getting windows tinted; the salesman offered the # of his tinter, and wheel dealer, but no calls.. no follow ups. I cannot agree more: they will sell shit to a cow, and keep it that way. OH! they will not budge on my warranty.... no help, no change, even tho I signed a 100,000 mile warranty. I KNEW it was confusing, so I asked: Does this mean I am thru w/ my warranty at 60,000m or that I have 60,000m+my 40,000m on the car? I had my salesman SIGN that it would END at 100,000m. NOT HONORED!!!!!!!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Allen Samuels:
Scoop you in, and shove you out. I will admit; I came in with a Mits Montero Sport that was on its wits end... I ended up with an S-type Jag, but yet and still... I'm paying for it. I agreed to the $600 a month, and made them HAND SIGN the agreement on my warranty. It was SIGNED to be null at 10,000 miles. NOT TRUE! After I've driven my car 4,--- miles I learn my warranty was good for 60,000 miles.... WOAH WOAH WOAH. I would never purchase a vehicle that only had 12,000 miles left on its warranty! Esp a JAGUAR! where everything is effin EXPENSIVE! I didn't just do one car here... I bought TWO! I financed 2 cars that night... one for my moms trade in for newer mustang, and 1 for my trade in. I made small talk about getting windows tinted; the salesman offered the # of his tinter, and wheel dealer, but no calls.. no follow ups. I cannot agree more: they will sell shit to a cow, and keep it that way. OH! they will not budge on my warranty.... no help, no change, even tho I signed a 100,000 mile warranty. I KNEW it was confusing, so I asked: Does this mean I am thru w/ my warranty at 60,000m or that I have 60,000m+my 40,000m on the car? I had my salesman SIGN that it would END at 100,000m. NOT HONORED!!!!!!!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Allen Samuels:
Scoop you in, and shove you out. I will admit; I came in with a Mits Montero Sport that was on its wits end... I ended up with an S-type Jag, but yet and still... I'm paying for it. I agreed to the $600 a month, and made them HAND SIGN the agreement on my warranty. It was SIGNED to be null at 10,000 miles. NOT TRUE! After I've driven my car 4,--- miles I learn my warranty was good for 60,000 miles.... WOAH WOAH WOAH. I would never purchase a vehicle that only had 12,000 miles left on its warranty! Esp a JAGUAR! where everything is effin EXPENSIVE! I didn't just do one car here... I bought TWO! I financed 2 cars that night... one for my moms trade in for newer mustang, and 1 for my trade in. I made small talk about getting windows tinted; the salesman offered the # of his tinter, and wheel dealer, but no calls.. no follow ups. I cannot agree more: they will sell shit to a cow, and keep it that way. OH! they will not budge on my warranty.... no help, no change, even tho I signed a 100,000 mile warranty. I KNEW it was confusing, so I asked: Does this mean I am thru w/ my warranty at 60,000m or that I have 60,000m+my 40,000m on the car? I had my salesman SIGN that it would END at 100,000m. NOT HONORED!!!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Allen Samuels:
The Salesman we delt with was very friendly and helpful, but once the sales portion was over we were forgotten. We made the deal and were turned over to troy in thee financial department. We had agreed to make a downpayment with some money that was coming in to us and wrote a check. We soon learned thar the money was not going to be enough and contacted Troy, letting him know that this would not be possible and needed to make other arrangements. He said OK he would work something out, then he blew us off, cashed the checks anyway and to this day will not return any of our calls. We had financed two vehicles that night, over a month ago. I still have not recieved any information on one of my trucks. My payment is due, but I have no idea where to send my payment account # or anything. Of course Troy will not answer or return myt phone calls.<br><br>I feel like once you sign the papers you are forgotten. He even told us when we were trying to work things out that we had signed the contract. So I guess that means we are screwed!!!

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