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Alphorn Ford - Service Center

Monroe, WI

4.6
45 Reviews

45 Reviews of Alphorn Ford - Service Center

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May 26, 2024

Forgot to pickup vehicle Forgot to wash vehicle, poor wash job Forgot to make sure everything worked after the repair More

by pumkin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe
May 26, 2024

Raymond is an outstanding mechanic. He does good competent work, and keeps you informed in detail. Ray enjoys spending time with the customer answering any questions. He is a pleasure More

by buzzlegend59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mienhart
May 24, 2024

Accommodated my schedule and fixed my problem quickly. Will go back for any maintenance I need in the future. More

by Rlanius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 23, 2024

Everyone is very helpful. The one lady sales associate took the time (forgot her name) to show me how to navigate to some items in the computer on my truck. She is a sweet hea More

by jfp1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Like pick up and delivery option. Dislike 3% charge for using credit card Lincoln wash is substandard More

by Stacy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They're honest and go easier than most dealerships on 'plus item' service adders. Everyone is friendly. More

by ALBrudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk kid
May 19, 2024

They were very good about letting me know when they picked the truck up and when it was delivered. Those are the most times important to me. More

by Heather
Recommend Dealer
Yes
Employees Worked With
I don't remember people's names
May 16, 2024

Alphorn Ford is basically the best dealership I've ever been to. It might be the best one to ever exist, in all reality. So long as I live anywhere near Monroe, WI, I will buy AND service my vehicles at A More

by THitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Smith, Michael Palumbo, Robby Tietz, Marissa Guzman, Luke Kopfer, Reagon Leopold
May 16, 2024

Very helpful with my question, got me right in to help fix it. I think they did a good job. More

by tschuster4846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
May 14, 2024

I like the way they kept me posted. Regarding the time and what was happening and especially light the shuttle service More

by wcurrie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Currie
1
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