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Alpine Nissan of Denver Service Department

Denver, CO

4.3
224 Reviews
Call Service Center (720) 689-5908

224 Reviews of Alpine Nissan of Denver Service Department

Sort by
July 22, 2025

The staff was extremely friendly and knowledgeable! ! I was pleased with the service. Much more impressed with service than the sales department. More

by mmursusly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Alpine Nissan of Denver responded

mmursusly2, Thank you for your feedback! We're so glad to hear that our service team made a great impression with their friendliness and expertise. We appreciate your honesty regarding your sales experience and will be sure to share it with the team so we can continue to improve. We hope to see you again soon!

July 22, 2025

No such person. Wrong email……………….wrong person Correct your email Correct your email Correct email More

by annettema
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Alpine Nissan of Denver responded

Thank for the update. Please disregard.

July 21, 2025

Decent service but a little expensive on services they offer such as oil changes etc More

by cdavidson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Alpine Nissan of Denver responded

cdavidson30, Thank you for your feedback! We’re glad to hear you had a decent experience overall. We do our best to provide quality service using certified technicians and genuine parts, which can sometimes make our prices a bit higher than quick-service shops. That said, we always want our customers to feel they’re getting great value — if you ever have questions about pricing or promotions, please don’t hesitate to ask. We appreciate your visit and hope to see you again!

July 18, 2025

Great communication, handled all of my concerns with ease. I would recommend this service department. More

by TJ Pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Alpine Nissan of Denver responded

TJ Pacheco, Thank you so much for your kind words! We're glad to hear that our team was able to address all your concerns and provide a smooth experience. We truly appreciate your recommendation and look forward to assisting you again in the future!

July 16, 2025

Ally was incredibly helpful and knowledgeable. She made this a great experience! I will ask for her again. More

by meganjo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Alpine Nissan of Denver responded

meganjo22, Thank you so much for the kind words! We're thrilled to hear Ally made your experience such a positive one. We'll be sure to share your feedback with her—and we’ll be ready to welcome you back anytime!

July 11, 2025

Very expensive labor is why and you need a master chef over the mechanics to double check work before leaving the shop cost the customer way to much to make mistakes or over charge on time spent on vehicl More

by RMR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cara Galvez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Alpine Nissan of Denver responded

RMR34, Thank you for your feedback — we completely understand your concerns. Automotive service can feel costly, especially when unexpected charges arise. Our labor rates reflect the training, tools, and certification our technicians carry, but that doesn’t mean your experience should include any confusion or doubt. We absolutely agree that quality control is critical, and we're always working to ensure every vehicle is thoroughly inspected before leaving our shop. If you ever have questions about the work performed or charges on your invoice, we’re happy to go over them with you in detail. Your trust means everything to us, and we appreciate the chance to improve.

July 10, 2025

Advisor Alejandra was amazing. She is interested in your purpose of bringing your car into the service department. She will see that your vehicle is taken care of and that you’re h More

by karendharris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Alpine Nissan of Denver responded

karendharris3, Thank you so much for the kind words! We're thrilled to hear that Alejandra made such a positive impact on your service experience. Her dedication to truly listening and making sure your vehicle is well taken care of is exactly what we strive for. We'll be sure to share your feedback with her — it will mean a lot. Thanks again for the recommendation!

July 03, 2025

The estimate for an oil change was half of the actual price. Not transparent. The ole bate n’ switch routine. More

by japanese.swamp.fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Froid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Alpine Nissan of Denver responded

japanese.swamp.fox, We’re very sorry to hear about your experience and completely understand your frustration. That’s not the kind of transparency we strive for, and we appreciate you bringing it to our attention. We’d like the opportunity to look into what happened and make things right—please feel free to reach out directly so we can address this properly.

July 03, 2025

The shop did a good job,but my wife’s car was not done right. Now the driver side door doesn’t lock or unlock with the key fob. More

by atrevino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phet Werner
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Bohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Froid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Alpine Nissan of Denver responded

atrevino1, Thank you for the feedback. We're glad to hear the shop did a good job overall, but we’re very sorry to learn about the issue with your wife’s car. That’s definitely not the experience we want you to have. Please reach out to us so we can take a closer look and get that door lock issue resolved as quickly as possible. Your satisfaction and safety are very important to us.

July 02, 2025

I made an appointment on line and arrived at that time and was told they could take the car but probably couldn't start working on it until the next day. The next day I got a call saying they couldn't r More

by nlumpires
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
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Jul 07, 2025 -

Alpine Nissan of Denver responded

nlumpires, We sincerely apologize for the inconvenience and lack of follow-through on your recent visit. You made the effort to schedule an appointment, and we understand how frustrating it must have been to face delays and an incomplete inspection. That’s not the level of service we aim to provide. We’d appreciate the chance to make this right—please reach out so we can properly address your concerns and ensure a more thorough and timely experience moving forward.

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