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Alpine Nissan of Denver Service Department

Denver, CO

4.3
176 Reviews

176 Reviews of Alpine Nissan of Denver Service Department

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May 19, 2025

Great experience. A very courteous and knowledgeable staff. Allen was a joy to work with. Very professional. More

by longmonter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Alpine Nissan of Denver responded

longmonter1, Thank you for the kind words! We are thrilled to hear you had a great experience with our team. Come see us again soon!

May 19, 2025

At the beginning was not a friendly and happy experience but after Service Dept. and the new manager were in charge of my purchase everything when smoother although that took some time. More

by naroalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phet Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Alpine Nissan of Denver responded

naroalco, thank you for your review. We are sorry to hear about your initial negative experience, but we are glad that our service department and new manager could turn things around for you. We look forward to your next visit, and we know you will have a positive experience here.

May 19, 2025

My advisor was very cold and unwelcoming towards me not much conversation or interest to me. But he was extremely nice to a “white” women and her children offering them hot wheel cars while he was helping More

by crystal82perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Alpine Nissan of Denver responded

crystal82perez, We sincerely apologize that your experience at our dealership was not at the level of service we aim to provide. We strive to be welcoming to each of our valued customers, and we are truly sorry that we failed to meet that expectation for you. We want to assure you that we are taking your review very seriously, and we will address this matter promptly and efficiently. We hope that if you ever come in for service again you will have a much better experience. Thank you.

May 16, 2025

Danni was the service representative supporting me with my car services. She was kind and helpful in ensuring my car is ready for summer road trips! More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danni Flores
May 19, 2025 -

Alpine Nissan of Denver responded

Nessa, Thanks so much for visiting our service department! Have a blast on your summer road trips!

May 15, 2025

Felt rushed and ignored at the same time. The critical items in my checklist weren’t critical. I took my car to two other places to confirm. I don’t like being fear mongered to get me to purc More

by jade.beazley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Alpine Nissan of Denver responded

jade.beazley, We apologize that you felt this way at our dealership. We do not want our customers to feel pressured, rushed, or ignored when they are here. We hope you do not feel this way at any future visits.

May 15, 2025

Always taken care of when I bring my car in. Service department always make sure to take care of me. I feel appreciated and welcomed every time. I will be coming back in for further services More

by joshuaginn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phet Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Alpine Nissan of Denver responded

joshuaginn, Thank you for coming into Alpine Nissan! We are glad to hear that you were well taken care of, and we look forward to your future visits!

May 13, 2025

Very Profession & detail agent. .. Convenient. will recommend to my peers. Did Not expect to spend this amount , was happy with the outcome More

by cooperga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Alpine Nissan of Denver responded

cooperga, Thank you for recommending us to your friends! We appreciate it!

May 12, 2025

Overcharge for services & repairs that are cheaper elsewhere. $150 for a cabin air filter!? Fixed myself for under $30 in less than 5 minutes! More

by nicolerpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Alpine Nissan of Denver responded

nicolerpeterson, Thank you for visiting our service department. We are happy to hear you were able to fix everything you needed on your vehicle!

May 10, 2025

Great service department. Have taken all our electric Nissans, three Leafs and an Ariya, to them for twelve years, and they are thorough, honest, friendly and efficient. Highl More

by adamsons100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Alpine Nissan of Denver responded

adamsons100, Thank you so much for your continued loyalty throughout the years, we greatly appreciate it! See you next time!

May 10, 2025

Great service department. Have taken all our electric Nissans, three Leafs and an Ariya, to them for twelve years, and they are thorough, honest, friendly and efficient. Highl More

by adamsons100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Alpine Nissan of Denver responded

adamsons100, Thank you so much for your continued loyalty throughout the years, we greatly appreciate it! See you next time!

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