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Alpine Nissan of Denver Service Department

Denver, CO

4.2
250 Reviews

250 Reviews of Alpine Nissan of Denver Service Department

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September 03, 2025

Greatest service department and staff there is in the state of Colorado and the most knowledgeable More

by dbohn8800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phet Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danni Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Alpine Nissan of Denver responded

dbohn8800, Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our service team. We’ll be sure to share your feedback with the staff—they’ll love it!

September 01, 2025

I just needed a spare key, but: 1. Parts told me they could only cut the key, not program it after I had collected everything they wanted me to show them about the car. And asked if th More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Alpine Nissan of Denver responded

RG, We sincerely apologize for the inconvenience you experienced while getting a spare key made. Your time is valuable, and we regret the lack of communication and delays during your visit. We’ll be sharing your feedback with both our Parts and Service teams to ensure better coordination and clearer updates moving forward. Thank you for bringing this to our attention—we appreciate the opportunity to improve.

August 29, 2025

Service was great well done great job till next time have a great day thanks More

by DENNYRUYBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Alpine Nissan of Denver responded

DENNYRUYBAL, Thank you so much for your kind words! We’re happy to hear you had a great experience and look forward to seeing you again next time. Wishing you a wonderful day as well!

August 27, 2025

Alpine Nissan rocks! Allen Froid in service dept was excellent and very helpful ..I will always bring my Rogue in for service.. More

by susemw62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Alpine Nissan of Denver responded

susemw62, We love hearing this! 🎉 Thank you for sharing your experience with Allen and our service team. We’re so glad you’ll continue to trust us with your Rogue—our team will always be here to help keep it running at its best!

August 26, 2025

Kyle was very courteous and professional, he got me in on time,, I am very satisfied. More

by jicurtis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Alpine Nissan of Denver responded

jicurtis, Thank you for sharing your experience! We’re so glad to hear Kyle was able to get you in on time and provide courteous and professional service. Your satisfaction is our top priority, and we’re happy to know you had a great experience. We look forward to serving you again soon!

August 25, 2025

Kyle was very helpful and he kept me informed regarding what my truck needed and I received my truck back in record time. I will ask for Kyle for any future service that my vehicles need. Kyle was a supe More

by rdornz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Alpine Nissan of Denver responded

rdornz28, Thank you for your kind words! We're thrilled to hear that Kyle provided such excellent service and kept you well-informed throughout the process. It's great to know your truck was ready in record time! We'll be sure to pass along your praise—Kyle will be honored to hear he made such a positive impression. We look forward to assisting you again in the future!

August 22, 2025

Kyle was extremely helpful and timely with handling my emergency repair, would definitely recommend to others! More

by cathiescherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Alpine Nissan of Denver responded

cathiescherr, Thank you for sharing your experience! We’re glad Kyle was able to help with your emergency repair quickly and efficiently. We’ll be sure to pass along your recommendation—our team is always here when you need us!

August 19, 2025

David had a horrible attitude and customer service. I definitely DO NOT recommend this location or working with David unless you want to be yelled at and disrespected for literally no reason. I did spe More

by gildardogil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Alpine Nissan of Denver responded

gildardogil, We are truly sorry to hear about your experience. The attitude and disrespect you described are unacceptable, and we regret that this happened during your visit. In addition, your vehicle should have been returned in clean condition, and we apologize that it was not. While we are glad you were able to connect with Phet, it’s clear we did not meet the level of service you deserve. Your feedback will be shared with our team immediately so we can address these concerns and ensure they do not happen again. Thank you for bringing this to our attention.

August 19, 2025

David Bohn was extremely cranky . I presented oil change coupon for $49.99 that was sent to me by Nissan. He entered coupon value at almost $53. When I pointed out the discrepancy and More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Alpine Nissan of Denver responded

xx, We’re very sorry to hear about your experience with our service department and the interaction you described. It’s disappointing to learn that the coupon issue was not handled properly and that you were made to feel blamed for using our shuttle service. That is not the level of respect or customer care we strive to provide. Your feedback has been shared with our management team so we can address this situation directly. We truly value your business and regret that this experience has left you uncertain about future service with us. Please reach out to our Service Manager so we can personally make this right and restore your confidence in working with us.

August 19, 2025

Allen is so patient and explains everything in detail, his communication skills are excellent! Alpine Nissan did a great job with everything that needed to be done on my car. Thank you! More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Alpine Nissan of Denver responded

Jw, Thank you for your kind words! We’re so glad to hear Allen took the time to explain everything clearly and made sure you felt comfortable throughout the process. We’ll be sure to share your feedback with him and the rest of our Alpine Nissan team. We truly appreciate your trust in us and look forward to helping you again whenever you need us!

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