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Alpine Nissan of Denver Service Department

Denver, CO

4.3
226 Reviews

226 Reviews of Alpine Nissan of Denver Service Department

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July 03, 2025

The shop did a good job,but my wife’s car was not done right. Now the driver side door doesn’t lock or unlock with the key fob. More

by atrevino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phet Werner
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Bohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Froid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Alpine Nissan of Denver responded

atrevino1, Thank you for the feedback. We're glad to hear the shop did a good job overall, but we’re very sorry to learn about the issue with your wife’s car. That’s definitely not the experience we want you to have. Please reach out to us so we can take a closer look and get that door lock issue resolved as quickly as possible. Your satisfaction and safety are very important to us.

July 02, 2025

I made an appointment on line and arrived at that time and was told they could take the car but probably couldn't start working on it until the next day. The next day I got a call saying they couldn't r More

by nlumpires
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
Jul 07, 2025 -

Alpine Nissan of Denver responded

nlumpires, We sincerely apologize for the inconvenience and lack of follow-through on your recent visit. You made the effort to schedule an appointment, and we understand how frustrating it must have been to face delays and an incomplete inspection. That’s not the level of service we aim to provide. We’d appreciate the chance to make this right—please reach out so we can properly address your concerns and ensure a more thorough and timely experience moving forward.

July 01, 2025

Great service, great waiting room, comfortable, refreshments, entertainment. Will continue to use this service forever!!!! More

by bjb80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Alpine Nissan of Denver responded

bjb80, Thank you for the fantastic feedback! We're so glad you enjoyed the service and amenities—we work hard to make every visit as comfortable and convenient as possible. It's wonderful to hear you'll be continuing with us. We truly appreciate your loyalty!

June 30, 2025

Great place to service vehicles, David explained to me what should be done, and was giving me updates while my car was in service. The most important for me is that the car was done the same day as David More

by rafalbartnik_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Alpine Nissan of Denver responded

rafalbartnik_28, Thank you for the great feedback! We’re happy to hear that David kept you well-informed and delivered on his promise to have your vehicle ready the same day. We truly appreciate your trust in us and look forward to seeing you next time!

June 30, 2025

I have been taking my Nissan Armada to this dealership/location since I bought it new in 2017 and they are so good here! They always set up a free Lyft for me to go home and come back (even tho More

by aeladouceur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Alpine Nissan of Denver responded

aeladouceur, Thank you so much for your continued trust and loyalty since 2017! We're thrilled to hear how much you appreciate the convenience of the Lyft rides, clear communication, and the ease of using the app and texts. It’s great to know Kyle took excellent care of you, and that the freshly washed SUV was a nice surprise! We truly value your recommendation and look forward to serving you again. 🚙✨

June 27, 2025

Kyle V was a pleasure to work with, all of his recommendations were great and I learned a lot from the questions I gave him. The car is feeling much better too, so thanks everyone! and thank you More

by eliezer4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Alpine Nissan of Denver responded

eliezer4433, Thank you so much for the awesome feedback! We’re thrilled to hear that your experience was a 10/10 and that your car is running better. Kyle V will be so happy to know his recommendations were helpful and appreciated. We’ll be sure to pass along your kind words—thanks again for choosing us! 🙌🏼

June 26, 2025

Shout out to the parts department and service department for going above and beyond to take excellent care of us. More

by Broomfield Automotive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phet Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Goranson
Jun 26, 2025 -

Alpine Nissan of Denver responded

Broomfield Automotive, Thank you so much for the shout out! We’re thrilled to hear that both our parts and service departments went above and beyond to take great care of you. We truly appreciate your support and look forward to helping you again in the future!

June 26, 2025

I’ve been to Alpine Nissan multiple times, and every visit has been excellent — largely because of Jalene Cordova in the service department. In all my years of dealing with customer service, Jalene trul More

by sedin81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Alpine Nissan of Denver responded

sedin81, Thank you so much for sharing your kind words! We're thrilled to hear that every visit you've had has been excellent, and it's especially wonderful to know that Jalene continues to exceed your expectations. Her commitment to professionalism, knowledge, and genuine care is exactly what we strive for at Alpine Nissan. We’ll be sure to share your feedback with her — it will mean a lot. We truly appreciate your continued trust and look forward to serving you again!

June 26, 2025

Timely and good customer service and on the second day the waiting room was much more comfortable. Work was finished timely and explained well. More

by donnaraeschnare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Alpine Nissan of Denver responded

donnaraeschnare, Thank you for the great feedback! We're glad to hear that the work was completed promptly and clearly explained, and that your second visit was more comfortable. We appreciate you choosing us and look forward to serving you again!

June 26, 2025

Service was completed in a timely and efficient manner. Dan Lopez was helpful as my service coordinator. More

by Lindaf114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danni Lopez
Jun 26, 2025 -

Alpine Nissan of Denver responded

Lindaf114, Thank you for the kind feedback! We're glad to hear your service was completed efficiently and that Dan Lopez was helpful throughout the process. We'll be sure to pass along your appreciation to him. We look forward to serving you again!

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