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Alpine Nissan of Denver Service Department

Denver, CO

4.3
254 Reviews
Call Service Center (720) 689-5908

254 Reviews of Alpine Nissan of Denver Service Department

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August 22, 2025

Kyle was extremely helpful and timely with handling my emergency repair, would definitely recommend to others! More

by cathiescherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Alpine Nissan of Denver responded

cathiescherr, Thank you for sharing your experience! We’re glad Kyle was able to help with your emergency repair quickly and efficiently. We’ll be sure to pass along your recommendation—our team is always here when you need us!

August 19, 2025

David had a horrible attitude and customer service. I definitely DO NOT recommend this location or working with David unless you want to be yelled at and disrespected for literally no reason. I did spe More

by gildardogil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Alpine Nissan of Denver responded

gildardogil, We are truly sorry to hear about your experience. The attitude and disrespect you described are unacceptable, and we regret that this happened during your visit. In addition, your vehicle should have been returned in clean condition, and we apologize that it was not. While we are glad you were able to connect with Phet, it’s clear we did not meet the level of service you deserve. Your feedback will be shared with our team immediately so we can address these concerns and ensure they do not happen again. Thank you for bringing this to our attention.

August 19, 2025

David Bohn was extremely cranky . I presented oil change coupon for $49.99 that was sent to me by Nissan. He entered coupon value at almost $53. When I pointed out the discrepancy and More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Alpine Nissan of Denver responded

xx, We’re very sorry to hear about your experience with our service department and the interaction you described. It’s disappointing to learn that the coupon issue was not handled properly and that you were made to feel blamed for using our shuttle service. That is not the level of respect or customer care we strive to provide. Your feedback has been shared with our management team so we can address this situation directly. We truly value your business and regret that this experience has left you uncertain about future service with us. Please reach out to our Service Manager so we can personally make this right and restore your confidence in working with us.

August 19, 2025

Allen is so patient and explains everything in detail, his communication skills are excellent! Alpine Nissan did a great job with everything that needed to be done on my car. Thank you! More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Alpine Nissan of Denver responded

Jw, Thank you for your kind words! We’re so glad to hear Allen took the time to explain everything clearly and made sure you felt comfortable throughout the process. We’ll be sure to share your feedback with him and the rest of our Alpine Nissan team. We truly appreciate your trust in us and look forward to helping you again whenever you need us!

August 18, 2025

Every one was nice ad very helpful, service was fast and it was done when they said it would be More

by ccline3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Alpine Nissan of Denver responded

ccline3, Thank you for your kind words! We’re happy to hear our team was helpful and that your service was completed quickly and on time. We appreciate your trust and look forward to seeing you again!

August 17, 2025

3 weeks later my engine light is back on after they made repairs to my car Made an appointment and was told they wouldn't even get to my car for 2 days Service and repairs sucks More

by torimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Alpine Nissan of Denver responded

torimm, We’re very sorry to hear about your experience. We understand how frustrating it must be to have your check engine light come back on so soon after repairs, and to face delays with your appointment. This is not the level of service we want for our customers. Please reach out to us directly so we can make this right and get your vehicle taken care of as quickly as possible.

August 16, 2025

I don’t have anything to add blah blah blah blah blah blah blah blah More

by sandiehammerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Alpine Nissan of Denver responded

sandiehammerly, Thanks for the 5 stars!

August 15, 2025

Overall excellent service from both Dave and the dealership, everything went as scheduled, will be back again soon. More

by Ohno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Alpine Nissan of Denver responded

Ohno, Thank you for your kind words! We’re so glad to hear Dave and our team were able to provide you with excellent service and a smooth experience. We look forward to seeing you again soon!

August 15, 2025

Allen was helpful. And worked within my budget. I am still having problems with making appointments via your website, but that is something I will need to address nex More

by jane.padilla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Alpine Nissan of Denver responded

jane.padilla, Thank you for sharing your feedback! We’re happy to hear Allen was able to help and work within your budget. We also appreciate you letting us know about the difficulty with our online appointment system — we’ll make sure this gets looked into so your next visit is even smoother. We look forward to seeing you again!

August 14, 2025

My car check engine light went on after being serviced in this location pretty unlucky More

by luis.melgar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Alpine Nissan of Denver responded

luis.melgar2, We’re sorry to hear about your experience. That’s definitely not the feeling we want you to leave with after servicing your vehicle. Please give us a call or come by so we can take a closer look and make things right for you. Your satisfaction and peace of mind are very important to us.

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