Amesbury Chevrolet, INC. - Service Center

Won my business First time service visit was efficient. Anthony answered all my questions and advised us what needs to be done moving forward. All in all I will be re First time service visit was efficient. Anthony answered all my questions and advised us what needs to be done moving forward. All in all I will be returning. Thank you Anthony!” More

Great job! Very quick job in diagnosising the problem, and repairing it was much faster than I envisioned. Anthony did a great job updating me with every step of Very quick job in diagnosising the problem, and repairing it was much faster than I envisioned. Anthony did a great job updating me with every step of the process. Overall, very pleased with the service. Thank you! More

Went in for maintenance I gave a 4 star rating because history of my cars performance is logged on My Chevy. The hybrid engine has experienced 5-6 engine malfunctions involv I gave a 4 star rating because history of my cars performance is logged on My Chevy. The hybrid engine has experienced 5-6 engine malfunctions involving low and high battery voltage The first time it happened was after a blizzard with driving wind and snow, which leads me to believe problem could be wet wiring connector or component. Onstar notified me 2 of the times of 5 incidents. I have kept an eye on voltage readout. Between 12.5 to 15 volts which is supposed to be normal. Mpg is all over. I have achieved over 50 mpg driving fast for 25 mile avg, and under 40 mpg driving fast for 25 mile avg. Same results driving slow. It seems that the car will consistently get 41 mpg no matter how I drive it. My best 25 mile avg is 60.2 which was a mix of highway and city driving. Same route home, same combination of driving I got 36 mpg. More

Excellent Service Let me start out and say that Anthony Raad is a stand up gentlemen. He got me through this horrible nightmare with my car. He began to walk me through Let me start out and say that Anthony Raad is a stand up gentlemen. He got me through this horrible nightmare with my car. He began to walk me through it . He made my experience a great one . And from now on Amesbury Chevrolet has my service . I would like to thank Anthony for all of his help. He went above and beyond to make sure I knew what was going on, and it was done in a timely fashion. Amesbury Chevrolet is # 1 in my book. More

Service ensures retention! Great work by Anthony! Came in for an oil change and found out some other issues needed addressing. Prioritized what needed to be done by importance a Great work by Anthony! Came in for an oil change and found out some other issues needed addressing. Prioritized what needed to be done by importance and helped get me understand what I was up against moving forward. Great asset to your growing organization. More

Repair of Car after Snow Storm I had bought a car in April of 2017 - after the snowstorm this month my car was shaky all over the high way and I brought it right to the dealership. I had bought a car in April of 2017 - after the snowstorm this month my car was shaky all over the high way and I brought it right to the dealership. Brian took the keys and found out that the problem was due to ice and snow stuck in between all four wheels of the car . Once removed my SUV drove perfect. NO charge to look at and they took it right in More

Best Chevrolet Dealer Around. I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I pu I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I purchased the car at the "Shop Us Last" Chevy dealer the team at Amesbury Chevrolet has serviced the vehicle as if it was their own. The first time it was in for service it turned out the part would take a few days to be delivered (turbo failed) so they insisted that I come down an take a free loaner. The second time in for service the part was available (PCV Valve Cover) and it was repaired by 10:00 AM! The entire team, sales, reception and service get an A+ rating from me and have easily earned my loyalty so when I make my next purchase I will honor them with the sale. Kind regards, Gene More

Really bad and disrespectful service employee My Experience: We were treated disrespectfully on the phone and the employee even hung up the phone on us and told me "It is not our problem" with My Experience: We were treated disrespectfully on the phone and the employee even hung up the phone on us and told me "It is not our problem" with a new Chevy Traverse... We are extremelly disatisfied with the service and feel like the dealership failed in customer service. We formally complained to the manager at the dealership and with Chevy's headquarters. We have been turned off from our experience and will probably not buy or lease a Chevy in the future because of the extremely rude behavior of the employee. More