Anchor Subaru

I traveled a decent distance to get to anchor. The reason I dis was the selection they had on the website. After walking in I was greeted by my salesman Josh. He was easy going and wasn't intimidating or pus I dis was the selection they had on the website. After walking in I was greeted by my salesman Josh. He was easy going and wasn't intimidating or pushy like some other places and dealerships can be. I had a bad experience at another place where the salesman were borderline running to my car before I managed to put it in park! Anyway to make a long story short the staff and the deal it self was great and I even walked out paying a lil less than I expected! Love my new 2011 forester! More

stay away from this dealer.Brought my 2010 forester to service dept,because tire was destroyed due to a road hazard.Dealer refuses to honor subaru gold plus warranty which clearly covers this.After contac service dept,because tire was destroyed due to a road hazard.Dealer refuses to honor subaru gold plus warranty which clearly covers this.After contactin warranty claims,I received a reimbursement check.After leaving dealership,I discovered they put there liscense plate frame on my car without my permission.Service dept. needs to be educated on warranty issues. More

I Purchased a 3rd party warranty with used S10 truck from this dealer. When the truck broke down (under warranty), this dealer charged for diagnostics and refused to repair the truck under the warranty. I ha this dealer. When the truck broke down (under warranty), this dealer charged for diagnostics and refused to repair the truck under the warranty. I had to have the truck towed to another repair facility to have it fixed under warranty. After buying 4 vehicles there,I expected better treatment. More

These guys were excellent to deal with. The final price we paid was much lower than what we were quoted at the other RI dealers, and we felt like we were treated with courtesy and respect. Ended up with a we paid was much lower than what we were quoted at the other RI dealers, and we felt like we were treated with courtesy and respect. Ended up with a great deal, but more importantly, a great dealer. Thanks to the group at Anchor for making this an easy transaction! More

Just moved to area, needed a place to service my 2009 Subaru Legacy, this was a great dealership. Nice customer service!! Easy to get to. I gave the dealership ratings of 5 which is great on everything Subaru Legacy, this was a great dealership. Nice customer service!! Easy to get to. I gave the dealership ratings of 5 which is great on everything except price because I am never happy with price. Sue from Lincoln, RI More

I went to Anchor specifically for a car I had seen online. Despite having checked with them twice, when I showed up the car had "just been sold". This should have been a big warning to me. My sale online. Despite having checked with them twice, when I showed up the car had "just been sold". This should have been a big warning to me. My sales person that I worked with was perfectly nice. He did give me a few good pointers about checking out cars. However, I got the feeling he'd say anything to make the sale. My biggest concern and why I'm writing this post is that I test drove a car that had a clean carfax and I was told had not been in any accidents. I checked in the glove compartment and found a Hertz accident report. I brought it to my salesperson's attention. He gave it to the manager who told me it was nothing and threw it out. Buyer beware! I would not trust these cars. Finally, the pricing was really not that competitive. I found better deals elsewhere. More

Incompetent, poor service. Service personnel trying to sell unnecessary services. Work not completed when promissed. Wrong and conflicitng information provided by different people. Overall, I must say I w sell unnecessary services. Work not completed when promissed. Wrong and conflicitng information provided by different people. Overall, I must say I will not buy antoher Subaru--they are highly overrated--I had two Foresters and both had many major problems within 2-4 years of ownership. More

I had been searching for a Subaru Baja which had been discontinued in 2006. To make my search more difficult, I was searching for a Baja with a manual transmission and low mileage for a decent price...al discontinued in 2006. To make my search more difficult, I was searching for a Baja with a manual transmission and low mileage for a decent price...almost impossible to find. I found one listed on the website at Anchor Subaru...it was perfect. I emailed the dealership and received a call back in a week, set up an appointment to drive from Boston to RI for the car I had been searching for for months. During my morning drive I received a call from the contact at Anchor to confirm the appointment...all seemed great! Arrived at the dealership, sat down and was notified that the car I had inquired about had been sold the night before. I wondered how someone could make a confirmation call, but fail to look on the lot to see if the vehicle in question was still available...However, he could sell me an automatic baja with more miles for the same price...I said no and started to go to the car. He apologized and made the comment that since it was almost impossible to find a baja with a manual transmission (hence my 40 minute ride to RI) i should look at the other vehicles... Begrudgingly (but in desperate need of a car that was going to get me back and forth to work 40 minutes each way) I walked around and he obnoxiously pushed every single detail of all different kinds of cars at me even though I clearly wasn't in the mood to look at any of them, but I figured, what the heck...let me look at a truck. I was then handed off to Anchor Nissan and dealt with Tim. Tim was a little more easy going and introduced me to a Nissan Frontier with very low mileage and manual transmission...but that was the extent of the vehicle. It had crank windows, ac and a disk player. The price he quoted for the vehicle seemed very high but, not having planned on looking at a Nissan Truck and having only dealt with looking at and researching Toyota's and Fords, I had no clue what was a decent price for it. Making an impulse decision after he slashed the price a couple of times and offered me a decent amount of money for my crappy trade, I left a deposit. When I returned home I looked on the website to locate the truck and do some research on the price only to find out he had quoted me 1was well over what the truck was listed online. To make matters worse, the other Nissan Frontier which was an automatic everything, fully loaded with a multi-disk cd player, alloy wheels, sunroof..etc was listed as the price he quoted me for the simple manual with crank windows. Not only that, but all his "slashing" the price to "help me out" had landed me only a little under what the actual truck was listed as online. After reviewing the prices of the trucks online I realized I was being taken for a ride by Tim and not a good one. I called the next day on a sunday to get my deposit back, he said he would look into it and call me first thing monday morning. By 12 I decided to call him...I told him who it was and he said "I'll refund your money today"...that was it. I had to call again on Wednesday when the deposit still had not been refunded and had to give them my credit card number again so they could credit me back. I finally received it on Friday. The customer service and sliminess of this place is awful. I received ONE "sorry". Sorry for making you drive 40 minutes for nothing...Sorry I confused the vehicle prices...Sorry for being rude and not refunding your deposit for 6 days. Do not go to Anchor Subaru or Nissan...unless you feel like a ride. More

I went in today for the subaru legacy deal they advertised on their site, but only found out from the salesman that had no clue about the sale that it was actually just a bait and switch. They are advertised on their site, but only found out from the salesman that had no clue about the sale that it was actually just a bait and switch. They are sneaky and will try to overcharge you. Do not purchase a vehicle from them. I will never go back there again. More

Anchor is the only place I've bought a car (and I've bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I p bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I purchased. I was told that "it's not their policy" and that "they don't do that". So, I left a message for the manager to call me back, and he blew me off. I called the next week and left another message for him. Again- nothing. When I called a third time, the manager still wouldn't speak to me. He had the salesman call me back and tell me with his flip attitude that I wouldn't be refunded. When I pointed out that I spent $26,000 on a vehicle and that I would be likely to not recommend them to friends, and was very likely to give them an unsatisfactory review, he said "Oh well, it won't be the first bad review"..... And I can see why if that's how they treat cutomers. More