Ancira Chrysler Jeep Dodge

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Perry

My Review of Ancira Chrysler Jeep Dodge:
I took my PT Cruiser in for a single "knock" when I accelerated from a stop. I specifically told them that I had only a couple of days left on my third party warranty and that I wanted to make sure it was taken care of before it expired. After sitting in their service department until AFTER the expiration date, I was told the car was ready. Well as soon as I paid for the repair and left the dealership, I heard the same knock. I returned the car and left it with them again for a couple more days. After I picked up the car the second time (and paid for a tie rod end and alignment), the same knock was still there. Well I finally got angry and called the service manager who said that she was going out of town and to drop the car off again. They replaced an engine mount without charging me and I thought the problem was finally fixed. Although I paid around $400.00 when it was all said and done, I thought to myself that at least the problem is fixed. Guess what? The same damn knock is still there and I will never take my car there again despite the fact that I live very close to this dealership. Rather than throwing parts at the car (AT MY EXPENSE), hoping to fix it, they should have test driven the car to see if it was fixed before calling me. I think if I had pointed to my car and held out a banana, a monkey could have done a better job troubleshooting the problem and fixing it.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Sufian Ashquar (Sales)

My Review of Ancira Chrysler Jeep Dodge:
I was about go off at the dealership regarding a charge called CMA. Someone told me it was a dealer incentive. <br>My mistake . I taked to a few other dealers. It's a standard fee for the 300C.<br>Raul

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Cabo

My Review of Ancira Chrysler Jeep Dodge:
I bought a 2004 Jeep Wrangler and after visiting a few other dealerships, this one finally gave me EXACTLY what I wanted for what I wanted to pay. I would tell my family and friends to go there for their next purchase. My salesman, Greg Cabo, was new, but seemed like he knew more than all the other salesmen at the other lots I had gone to. They really went out of their way for us. I HATE buying cars, but this experience was actually a pleasant one. Kudos!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Jim McCrackin

My Review of Ancira Chrysler Jeep Dodge:
Friendly and very easy to do business with. Whole deal from start to finish took under 2 hours. Not a&quot;game player&quot;.

Share on Facebook

Was this review helpful to you? Yes | No