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Anderson Kia of Grand Island

Grand Island, NE

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47 Reviews

3515 West Old Potash Highway

Grand Island, NE

68803

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Showing 47 reviews

June 17, 2016

Kia Soul Went looking for a Kia Soul, found one that I really liked. Test drove it on a Monday wanted to wait a few days to think it over. Was told that I woul More

by newbluekia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Zoellner
November 03, 2015

Thanks I just want to say thank you to Vincent Macaluso for making my experience at Island Kia such a pleasurable one. He went above and beyond to make the d More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Macaluso
August 07, 2015

Terrible experience Leased a Sorento at Kia of Grand Island. Terrible experience, buy anywhere but this dealership. Also, tried to purchase a vehicle but sales pers More

by Kinglvlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New young salesperson, fast talker, liar
Aug 08, 2015 -

Anderson Kia of Grand Island responded

Kingvlt, Thank you for your review. We take our online reviews very seriously. We would like to discuss the details of your visit and the lease of your Sorento. Would you please provide your contact information so that we can reference your lease to see who the salesperson involved was? You can respond to this message or contact myself or the General Manager Jason Zoellner directly. My contact information is at the bottom of this email and Jason can be reached at 308.384.1700 or by email at jasonz@andersonautogroup.com. We look forward to your reply. Best regards, Dan Sayer | Corporate eCommerce Director Anderson Auto Group Phone 402.323.4085 dans@andersonautogroup.com

December 22, 2014

Go Else-Where We were looking at trading in our 2010 kia soul and getting a new 14 or 15 kia sportage... weve had a few bad experiences with kia and anderson in the More

by Reviewer456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan White
Dec 22, 2014 -

Anderson Kia of Grand Island responded

nickdillon87, Thank you for your review. We take our online reviews very seriously and would like to speak with you to address the visit you had at our Kia dealership involving your trade evaluation. Was this in regards to a visit in November? What would be the best way to speak with you? The Grand Island General Manager/Partner, Jason Zoellner, would like the opportunity to speak with you. Again, thank you for the feedback and we appreciate your honesty. Best regards, Dan Sayer | Corporate eCommerce Director Anderson Auto Group Lincoln, NE - Grand Island, NE - St. Joseph, MO

Dec 22, 2014 -

Reviewer456 responded

i left a detailed review/description of our experience... there is no reason to discuss this matter any further... everything i wrote in the review is true, i didnt leave the review so you could try to make it better, its too late that for that, just wanted to share my experience at your dealership with anyone who is interested in knowing how your dealership opperates... there is no need to contact me any further, or try to call or email... we wont be doing any further business with your dealership!

Dec 22, 2014 -

Anderson Kia of Grand Island responded

Nick, Thank you for your reply. I do not doubt the accuracy of your review and I understand that you are upset. Our reasoning for trying to reach out to you is to bring your poor experience to the attention of someone that wasn't involved prior and that could make a difference. I understand that since you have bought elsewhere, there is little we could do to reverse the whole situation. I believe that Jason already tried to reach you by phone. His main interest is to improve upon our processes here so that your experience is never duplicated with another guest. I know that holds very little water with you now, especially since you have purchased elsewhere. Please accept our apology and if you would please consider speaking with Jason, we would appreciate it. Best regards, Dan Sayer | Corporate eCommerce Director Anderson Auto Group

January 23, 2014

My experience purchasing my new Kia was very good. I would recommed the dealership to anyone that is wanting to purchase a new vehicle. Thank you! More

by Techgyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Wissing
August 19, 2013

This is the 3rd vehicle I have purchased from Susan at Kia of Grand Island. I live in Omaha, NE and I gladly make the drive to Grand Island for my vehicles. They are always friendly and they don't play ga More

by AMDSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 18, 2013

This is the second KIA I have purchased from Anderson in Grand Island, NE. The first was a new Sorento which I bought in February 2009. I was very satisfied with both purchases and have referred two frien More

by goldrib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Wissing
July 24, 2013

It was a great experience! The staff was very friendly and helpful.Marty was very nice and easy to work with.I recommend anyone looking for a new car to go here first! More

by renaeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty, Marty Wissing
July 15, 2013

Great experience and customer service. I would recommend this dealership to anyone. There was not any high pressure sales and they were very accommodating towards our requests. More

by xnuswimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 09, 2013

Awesome customer service and great and easy to work with, made everything super easy for me and found a car, price and payment exactly for me! More

by lpaulsen132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Wissing
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