Anderson Subaru
Pensacola, FL
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266 Reviews of Anderson Subaru
False Advertising at it's best, Not Sales Friendly I already had done research on the cost of Subaru's in the southeast states.Alabama, Georgia, and Florida. I chose to go to Anderson because they were I already had done research on the cost of Subaru's in the southeast states.Alabama, Georgia, and Florida. I chose to go to Anderson because they were local and were currently running an ad that they would take 2K off the sticker of any new outback.. However after spending a total of 3 hours test driving the car, when I decided it was time to purchase, they were way off on what they wanted for the car. I already had a quote from a dealer in Alabama, and knew what I could get the car for. This dealership puts a lot of unnecessary add ons that they want you to pay for. When telling the finance manager, what I could get the car for , he demanded to see my printout. I had written figures down. He basically told me he was in the business to make money and I had to understand that. Well, I run a household, and have to watch my finances as well. I am also in the business to make money. He wanted full sticker for the car and told me that he can get full sticker all day long and that was that. I shook his hand and told him we wouldn't be making a deal that Monday night, and he chastised me for wasting his time. My jaw almost dropped. What the heck ? Wasting his time ? He is a salesman for crying out loud. Well, their dealership- Mr. Anderson specifically was running a TV ad in the area, stating an automatic 2 thousand off the sticker. The sales manager wouldn't even do that, so to me this is false advertising. Long story short, I already had a quote for a Subaru outback limited with package 39 and popular package 2 from an Alabama dealer. The sticker from the manufacturer was the same price as the one on Anderson's lot, minus the dealer add ons which I would never pay for- they would just have to eat that. So basically, car for car, same amenities, same color, same everything, same price on the manufacturer sticker, I got for 29,530 then had to add my Florida taxes which came to a whole lot less than what Anderson told me- and I didn't have any tag fees because I transferred my tag, and didn't have any registration fees, because the tag was transferred from a vehicle that was titled in Florida, so total taxes were 1839- total out the door was 31,369. I got 4 thousand off the sticker price. Please people it pays to shop around before ever making a deal on a car. I knew before I walked in the door what I could get the car for, then I was insulted by the finance manager for even wanting to make a deal. Sorry folks, called the dealer in Alabama that Tuesday, wired him my money, and picked up the car that Friday night. Have been driving the car for two weeks, love the car, don't like Anderson's sales tactics. More
My experience with Anderson Suburu , with Adam corey well to begin with my salesman Adam Corey was my salesman for the second time purchasing a brand new Suburu was the one and only ADAM COREY!, this tim well to begin with my salesman Adam Corey was my salesman for the second time purchasing a brand new Suburu was the one and only ADAM COREY!, this time I had my Son Robert and my daughterinlaw Wilma with me for the experience of making my purchase and for them to meet Adam Corey, welll to say the least they were very impressed with Adam, as to his friendly and highly knowledge of the 2 cars I was interested in, also verywell respected gentleman in every way , Adam knew all the in's and outs of the 2 cars I was wanting to buy, also that day April 18th 2014 we had 3 inches of rain , with adam no problem, he put his raingear on and off we went to the lot, he explained all the features of the outback that i wanted , also he was NOT pushy at all, I just drew back on the outback because of the colors , so we went in the showroom and looked at the crosstrek, he again was very patient and knowledgeable and showed us all the features pro's and con's also , WELL that was the last vehicle I thought I would purchase, but they took it out of the showroom and there I was behind the wheel, rode around the lot ,Adam asked me if I was comfortable driving it and I just looked at him and said that's it , that is my car my Son Robert and my Daughter inlaw said Mom we Love it too and we also Love how you'r salesman treated all of us in helping with this purchase, he called my insurance co. and hooked everthing up, and out the door we went , i highly recommend Adam Corey as the BEST salesman for the second time that i ever had experience with purchasing a car . Thank You again Adam, Sincerely carol petrillo More
Dear Paul and Steven, I would like to thank you for a Dear Paul and Steven, I would like to thank you for a great purchasing experience!! This is the third car I have purchased from Steven so that goe Dear Paul and Steven, I would like to thank you for a great purchasing experience!! This is the third car I have purchased from Steven so that goes to prove there really is still such a thing as service after the sale. It's always nice to work with someone who isn't only knowledgeable but also is fun to work with. I also enjoy the fact that both Paul and Steven take the time to answer any questions that might arise. For the first time in as long as I can remember I felt I could actually trust the people from the dealership..... I didn't feel the need to get every little thing in writing because I knew they would stand by their word. Perhaps there is hope for car salesman after all!!!! Thanks, John Hollingsworth More
I bought my brand new 2014 Subaru Forester from Anderson Subaru. This has been a phenomenal experience from start to finish. I work for a local marketing company that specifically deals with the automotiv Subaru. This has been a phenomenal experience from start to finish. I work for a local marketing company that specifically deals with the automotive industry. I see new cars day in and day out while visiting with some 50 dealerships in our area. The Forester caught my eye on the showroom floor for the first time. Then I started noticing them on the road as well. I previously owned a Honda for 10 years, so I gravitated to the Honda family. However, after reading reviews from customers and experts, I gave the Forester a shot on a test drive. I fell head over heals for the handling. I drive about 3,000 miles a month, most on the interstate, so handling and comfort were a top priority. So after falling in love with the car, the next step was to test the staff. I did my research and I knew most of the answers, but like most of us, we want to feel comfortable that the person we are working with knows just as much, and more. Steve Beauchamp was phenomenal. He was low pressure, and guided me in to my purchase. He did not try to sell me a package that I did not need or a color that I didn't like, just because it was on the ground. Actually, the dealership ordered my Forester from the factory. I waited just shy of 6 weeks for my Forester to arrive. In that time, the dealership was in constant contact and updated me weekly on the status. Steve worked with me and my schedule to make the signing of the paperwork a breeze. I have had my 7,500 and 15,000 miles maintenance taken care of at Anderson as well. Yes, at the present time I have over 16,000 miles on a vehicle purchased new just 6 months ago. The service department has been quick and worked around my schedule for appointment times very well. Making an appointment just an hour before I arrive has not been a problem. Now that I have had the pleasure of driving the Forester for 6 months. I can really tell you how much I love to drive it. It has been in rain, sleet, snow, ice, and the mountains. In Florida, we don't see too much snow/ice, therefore, we don't have a lot of drivers that know how to handle the road conditions (myself included). After our ice storm in January, when other cars were in the ditch, off the side of the road, or fish tailing down the interstate, my Forester took the roads like a champ. I have been very happy from the start. If the rest of my ownership is like the past 6 months, then I'm not only a loyal Subaru person, I'm also a lifetime customer of Anderson Subaru. Thank you to Billy Anderson, Steve Beauchamp, Terry Potts, and Paul Simpson for your hard work in getting me in to the car of my dreams. More
We have dealt with this location for over a year now. We bought a brand new 2012 Subaru Legacy, even though we had our eyes on another model. We knew exactly what we wanted when it came to a car, high safe bought a brand new 2012 Subaru Legacy, even though we had our eyes on another model. We knew exactly what we wanted when it came to a car, high safety standards, and family friendly. The sales association made us feel very at peace and comfortable with our decision. He didn't pressure us into anything and was happy that we wanted to explore all of our options before we committed. I think he knew that we'd be back. He made our purchasing and financing a breeze. It was almost painless. We drove home at the end of the day with a great feeling. We have since returned to this location for our regular service/maintinance. There is another location that we can go to which is closer to our home, but they just cannot compare to Anderson Subaru's family friendly atmosphere. We have always been treated with respect, kindness, and a part of the family attitude weather we have scheduled service in advance or walked-in. We have never been turned away and they have always been very prompt at returning phone calls and addressing concerns. We love this location and will return as long as we own a Subaru for all of our needs. No one can compete with the hardworking and friendly staff at Anderson Subaru. More
We are a military family and were in the market for a 2013 Subaru Outback. We live in Niceville which is about 65 miles east of Pensacola and Anderson Subaru. We first visited our local Subaru dealer ( 2013 Subaru Outback. We live in Niceville which is about 65 miles east of Pensacola and Anderson Subaru. We first visited our local Subaru dealer (Lee Subaru in Ft Walton Beach) and were given a written offer on a 2013 Outback Limited that included the VIN #. Anderson Subaru advertises on television that they will "beat any other Subaru Dealers price within 150 miles". Since our dealer is within the advertised 150 mile radius I contacted Anderson Subaru and fully expected them to honor their pledge and I would purchase the car from them. I verified that they had the exact same model with all the same options. On June 4, I provided them with the written offer from Lee Subaru and I was told that they would not be able to beat the price and would not even match the price. I reminded him of the claim on their ad of beating prices within 150 miles. He acknowledged that they do make that claim on their television advertising. He said that the decision not to match or beat the written price was made by Mr. Anderson and there was nothing that could be done. I do not hold the salesman Steve responsible, but I do hold the ownership responsible. It is false advertising and absolutely dishonest. Anderson Subaru continues to run the same ad on television. Mr. Anderson had the opportunity to prove himself to be a businessman of his word and he failed. If you value integrity and honesty look elsewhere! We bought the Outback from Lee Subaru in Ft Walton Beach on June 8 and had a great experience. More
Myself and mySon came there to make a deal, to trade my Ford 2013 escape for a outback ltd w/moonroof and backup camera, we came on the lot and adam immediately introduced himself to us ,and we saw the car Ford 2013 escape for a outback ltd w/moonroof and backup camera, we came on the lot and adam immediately introduced himself to us ,and we saw the car I wanted on the lot, the 2013 outback LTD. caramel bronze pearl , Adam was very knowledgable about the vehicle,also very much a respectable gentleman in every way, so we told him what our intentions were and he helped bring down the price as best as he could and went over every detail of the car and called my insurance company to cancel my ins. on the escape and trasfer it onto the outback, he hoked it up with a new plate and my ins. and we were good to go, I myself and my Son would highly reccomend Adam Corey as the best car sales rep I've ever dealth with, also I am so happy with my new outback , I feel as good as I would as if I were in my house, Thank You Adam Corey Sincerely Carol Petrillo &my Son Charles Bonome More
Okay so I have bought my fair share of new cars this being number 4. Let me say first that i drove 9 hours to come to this dealership. I first contacted them through the site and told them the best way being number 4. Let me say first that i drove 9 hours to come to this dealership. I first contacted them through the site and told them the best way to communicate was by text. And that's what I got it was perfect for my busy schedule. Paul was absolutely amazing he worked very hard for the deal I didn't have the best credit and upside down in my trade. He made the deal work. It was also the fastest I have been in and out of a dealership hour and a half including the test drive. 100% would drive the distance again best experience I have ever had. I love my Subaru and when it's time for the next one I'm getting it here. More
Steven and Paul made the car buying experience hassle and stress free. As a woman going in alone to trade in and buy a car from someone, I know from experience how some sales people can see that as a great stress free. As a woman going in alone to trade in and buy a car from someone, I know from experience how some sales people can see that as a great opportunity to take advantage of a situation. With Steven and Paul I felt respected and taken seriously. We easily came to an agreement with absolutely no pressure or stress. I highly reccommend anyone doing business with these two. They went above and beyond to earn my business and when my mother's car is ready to be traded in they will be the first place I take it! Thanks guys!! Caroline Marcilliat More
This is the 2nd we've purchased from Steve & Anderson. Steve's gotta be their best. Knowledgable, understand the customer and makes a great deal. Anderson. Steve's gotta be their best. Knowledgable, understand the customer and makes a great deal. More