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Andrews Cadillac Mt. Juliet
Mt. Juliet, TN
192 Reviews
What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Mt. Juliet. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennessee competitors, from wholehearted dedication to the family work environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 AM
Sunday Closed
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Showing 192 reviews
September 30, 2024
When I arrived no one greeted me at my car. I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one o I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one other issue I had with a rear bumper needed to go to a paint and body shop. The only thing that appears to be wrong is a clip or something that allows the panel on driver rear to pop out a little. I forgot to let them know of a panel on the console that has also popped out. I should not have to go to a body shop to have this handled. Plus, who is going to handle the referral and payment of the same. My car is new and 5 months old. Friendly but a lack of good care and guidance in my opinion. It felt like "not my problem". More
by elcopeland
Verified CustomerEmployees Worked With
September 12, 2024
Great staff at the dealership. Georgio is one of the best service representatives there is. Georgio is one of the best service representatives there is. More
by JEFF.HOUGHTON
September 11, 2024
Jena was great to work with. Just friendly and answered all my questions. Such a good personality as well. A pleasure to work with. 5 Stars no doubt ! Just friendly and answered all my questions. Such a good personality as well. A pleasure to work with. 5 Stars no doubt ! More
by Jimmy BANE
August 30, 2024
Best dealership experience! The team was so helpful and efficient during the purchasing process. Great atmosphere and we will recommend them to friends and family. The team was so helpful and efficient during the purchasing process. Great atmosphere and we will recommend them to friends and family. More
by eastmontgomeryfarms
Employees Worked With
August 29, 2024
Excellent Dealership. Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You More
by anghdeck1
Employees Worked With
Other Employees :
Kenny Soderstrom
August 28, 2024
Excellent service and good communication. All were willing to work with me. The finance guy was a little over the top. All were willing to work with me. The finance guy was a little over the top. More
by jeffhartline
Employees Worked With
August 26, 2024
High end facility with helpful, friendly staff. Giorgio really took care of us. He made us feel special. Giorgio really took care of us. He made us feel special. More
by JOHNMOLNAR
August 24, 2024
Thank you, Matt his response to me right away. When, my car battery is dead. He sent someone to replace the battery for me with the less an hour. When, my car battery is dead. He sent someone to replace the battery for me with the less an hour. More
by Moustafa Ahead
August 18, 2024
Everyone was the nicest ever! The best experience I’ve enjoyed in purchasing a vehicle! Brennen and Kenny were more than professional! My first purchase from Andrews, won’t be my The best experience I’ve enjoyed in purchasing a vehicle! Brennen and Kenny were more than professional! My first purchase from Andrews, won’t be my last! More
by PLHOLLEY
Employees Worked With
August 18, 2024
Great sales staff and after sales service has been very good. Our second vehicle from this dealership and will definitely refer our friends and neighbors good. Our second vehicle from this dealership and will definitely refer our friends and neighbors More
by gilbertcln
Employees Worked With
