Andrews Cadillac Mt. Juliet - Service Center
Mt. Juliet, TN
79 Reviews of Andrews Cadillac Mt. Juliet - Service Center
Everyone there is very professional, helpful and friendly. My first visit but not my last. friendly. My first visit but not my last. More
Good sales team. Liked working with them. Car is wonderful. Hope service is as good Liked working with them. Car is wonderful. Hope service is as good More
My mismanufactured XT6 was retrofitted with a standard premium luxury AWD feature that now performs with GREAT success! premium luxury AWD feature that now performs with GREAT success! More
My service adviser was great. Gave me updates of all my recalls. Was very professional! Gave me updates of all my recalls. Was very professional! More
Timely, professional, genuine and respectful! The whole staff was impressive and the dealership is beautiful and clean. The whole staff was impressive and the dealership is beautiful and clean. More
one star says it all between Mt. Juliet and Brentwood. Over $1500.00 in approx one month and no help from Andrews. Juliet and Brentwood. Over $1500.00 in approx one month and no help from Andrews. More
Greatly appreciate all that the service folks did to assist. They went above and beyond expectations! Tyler and all others I dealt with were outstanding. assist. They went above and beyond expectations! Tyler and all others I dealt with were outstanding. More
When I arrived no one greeted me at my car. I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one o I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one other issue I had with a rear bumper needed to go to a paint and body shop. The only thing that appears to be wrong is a clip or something that allows the panel on driver rear to pop out a little. I forgot to let them know of a panel on the console that has also popped out. I should not have to go to a body shop to have this handled. Plus, who is going to handle the referral and payment of the same. My car is new and 5 months old. Friendly but a lack of good care and guidance in my opinion. It felt like "not my problem". More
Great staff at the dealership. Georgio is one of the best service representatives there is. Georgio is one of the best service representatives there is. More
I always have a great experience when I need my car serviced. Giorgio always treats me with the utmost respect. I feel that the whole dealership really cares about the customer experience and the hig serviced. Giorgio always treats me with the utmost respect. I feel that the whole dealership really cares about the customer experience and the highly talented service team ensures you are getting topnotch work on your vehicle to make sure you stay safe! I feel very fortunate to bring my car here for service. More