Andrews Cadillac Mt. Juliet - Service Center

The staff has been awesome the last two services . They’re quick and efficient. i highly recommend them. They’re quick and efficient. i highly recommend them. More

Would not think of taking my cars to any other place to be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Won be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Wonderful place to do business with. More

Giorgio CONSISTENTLY goes above and beyond working with me. He keeps me updated and is just so reliable. The guys back there are always polite and friendly. 100% recommend your service department and deale me. He keeps me updated and is just so reliable. The guys back there are always polite and friendly. 100% recommend your service department and dealership More

Another great experience with Georgio and Andrew’s Cadillac in Mt Juliet. Very easy to make a convenient appointment, work requested was completed quickly and within the estimated time. Georgio revi Cadillac in Mt Juliet. Very easy to make a convenient appointment, work requested was completed quickly and within the estimated time. Georgio reviewed everything done by the service technician along with recommendations for next service. The price was very fair. Vehicle was washed. Excellent experience overall. More

Georgia is always so professional and efficient! By far the best Service Representative we’ve experienced! Top notch! By far the best Service Representative we’ve experienced! Top notch! More

Always good service. Staff is always helpful and friendly. I appreciate they are proactive in recommending service. Staff is always helpful and friendly. I appreciate they are proactive in recommending service. More

They were helpful and thorough. I felt confident that my car was being serviced well and I would be safe driving. I felt confident that my car was being serviced well and I would be safe driving. More

Great service easy to get appointment friendly staff. Good experience with them and a happy customer Good experience with them and a happy customer More

Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More

I was talked to like I was an idiot and they never tried to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for t to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for that but after I insist that they fix the noise somehow they knew something to do to fix it More