This is the 4th vehicle we have purchased with Andy Mohr Ford-Plainfield. Each experience has improved with each purchase. I am not sure if our last experience can be "Beat", but please do not stop trying !!! First, it is comforting to return to a Sales Consultant, that you have purchased in the past with. Jerry Lizarme and the rest of the "team" stayed over almost 2 hours past closing to finalize our purchase !!! Jerry, had vehicles pulled up and waiting for us to test drive, ( with the specs. he had already asked for in advance) as not to WASTE our time !!! The next day we brought our vehicle in for a detail clean (free of charge). Scott in financing asked that we stop by before we left. We talked to Scott and learned that he had came back in the office early that morning and had been working on getting us a even LOWER interest rate. Not only did he get us a LOWER interest rate, but our payment went down !!! He did NOT have to do that. What dealership does that ??? Andy Mohr Ford-Plainfield, that's WHO !!! This comment would not be complete with out mentioning, the awesome service department !! Other companies take note, THIS is CUSTOMER SERVICE !!!
I Recommend This Dealer:
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