My Review Of Antonino Acura:
I returned to Antonino after a poor experience a few years ago. The service manager has since been replaced, and my experience was more than wonderful.
My car was being serviced for a recall. The cheerful and very friendly manager signed my car in for service, and set me up with a loaner car for a few hours. Honestly I had put off my recall visit as I was not looking forward to dealing with the same people. But I was so pleasantly surprised by EVERYONE I dealt with. From the moment I arrived I was treated like an old friend, the wait time was what they had estimated, and they gave me a brand new car to use for my errands. I also had been having an issue with the gas cap, which they said they would look into. They did check the cap and said it looked fine, and I was pleased that they explained why I might get a service light, rather than just trying to sell me a replacement cap. When I mentioned how happy I was with the service to my hubby, he is now planning on making an appointment for some other maintenance that is needed. To top it off, they also offer complimentary car wash and vacumming which my hubby loves as it saves him time. I am happy to say that my appointment, which I had not been looking forward to, was a great experience.
Was this review helpful to you?
Yes | No