Antwerpen Nissan

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Antwerpen Nissan:
I had a TERRIBLE time buying my car at Antwerpen Nissan in Clarksville, MD. I was given a quote and took the night to think on it; I called the next morning to say I wanted the car and when I went in, they changed the interest rate. I was about to walk out and they figured out another way to get my payment back to what they originally told me it would be. My loan was never processed until after my first payment was due. I bought my car July 9, 2009; my temporary plates expire September 8, 2009. It is September 2, 2009 and I have yet to receive anything in the mail about my permanent license plates. Antwerpen is extremely disorganized and I am very displeased at the way my purchase was handled. You would think they had never sold a car before! I never want to go back there and would not recommend that anyone go there to buy a car.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Antwerpen Nissan:
Ok, so here it goes: My husband and I were looking for a vehicle, specifically a 2009 Nissan Altima. We had contacted them and they promised they would get us in one and on the road for less that $19,000. With that in mind, we drove down there that day. When we arrived they were quick to show us the vehicle, which we adored. However, they were also interested in us seeing this "top of the line" 2008 model with all the "bells and whistles." When I further questioned what that meant, they said that the 2009 model didn't have intermittent windshield wipers (which in reality is a standard feature and was a lie) and they also just stated the same features that were in the 2009 model. He then told us he could get us in this "top of the line" model for less than the newer model. I told him all we needed was what was in the 2009 model to which he (Mike, the manager) replied "well I can't do it for the price I quoted you earlier." We walked out, frustrated that our time was wasted. Beware of the bait and switch! On another note, we eventually bought a 2009 Altima from Len Stoler- with no b.s.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Antwerpen Nissan:
I went to their Clakrsville dealership in December 2007 to purchase a Murano with a sticker price of 34k with a trade-in (Quest) that was worth 21k on KBB and they only wanted to give me 15k for it. Have me to put 8k down and the total price that they would not budge on...36k!! 2k above sticker price. So I said thanks, and took my business else where. I went to Antwerpen Security and dealt with a great staff(even though it was Antwerpen, the staff was 100% better). They took the car from Clarksville and brought it to Security, where I test drove it, worked out a great deal, they gave me more for my trade, and I only had to put 1,500k down! This is actually the second time I had this experince with Clarksville vs Security, even when I went to purchase my Quest from Clarksville, I had to end up purchasing from Security. At Security they do not try and screw you over, they will work with you and not have you purchase a car you can not afford.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Antwerpen Nissan:
Don't even think of servicing your vehicle here (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the dealer, since my vehicle is not starting. They called me to office after diagnosing and mentioned for starter replacement ($290) and two hours labor charge ($95/hr ~ 2hr = $190). I was left with no choice. After paying the bill when I tried to start the vehicle it won’t start-up and they say that the security alarm is creating the problem…wtf. I was so pissed off, almost had fight with a person called Bill, so uncivilized person. After few days (13) I went to NTB for breaks service. They check my vehicle and suggest for started replacement, since it got almost broken.

So, I beg you all, not to go Antwerpen Security Nissan for servicing. Rather go for Sheehy Nissan, at lease they treat customer very good and honest

Share on Facebook

Was this review helpful to you? Yes | No