"Quick and efficient!"
Completed oil change and dashboard repair quickly and correctly. Additionally applied a coupon to the oil change which reduced the price. Nothing more to say!
"Example of good service"
Mike was great...very helpful and accommodating. I appreciate the consistency of being able to see the same service representative. Good job, Mike!!!!!!!!!
Check out was great, too. However, I am disappointed to see the overall appearance of the cashier/check out area. I think Antwerpen can afford a new chair for the cashier. The arm rests were completely degraded. Moreover, there are stacks of boxes filled with paperwork in that area. They should be stored off-site or destroyed if no longer needed. Very shabby appearance compared to the rest of the dealership.
"Hustle for profit over consumer"
- Roberto Andrade
After a test drive, filling out paperwork, and three hours later the salesman comes back with his list of ridiculous? additional charges ex: Nitrogen 299$, Prep 299$, 1269$for some type of spray to protect the paint and make it shine. In total it was about 6000$ in additional charges. I made a reasonable offer with a reasonable down payment. The sales manager simply stated that he thought he could get more money if he holds out. I would've been paying over 20k. It was a total waste of my time, I am very dissatisfied as a consumer and disappointed. These dealers just want to hustle people rather than move inventory.
Employees Worked With