Antwerpen Nissan
Clarksville, MD
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217 Reviews of Antwerpen Nissan
mike hastings revisited mike hastings is the best service advisor I have ever had in my 55 years of driving,, he got the loaner car, four tires four new wheels and 45 k serv mike hastings is the best service advisor I have ever had in my 55 years of driving,, he got the loaner car, four tires four new wheels and 45 k service done in one day. thanks mike More
Deceptive scammers, They are deceptive and should be ashamed. They would sell more cars with a more honest approach, i was not pleased to have my time wasted. They are deceptive and should be ashamed. They would sell more cars with a more honest approach, i was not pleased to have my time wasted. More
Always A Great Experience! Everyone I have ever encountered at this dealership has been friendly, courteous and trustworthy. I have been coming to this dealership for at least 1 Everyone I have ever encountered at this dealership has been friendly, courteous and trustworthy. I have been coming to this dealership for at least 10 years and bought my last car from this dealership. Mike Hastings sold me the car in 2008, so it’s a delight to work with him in the service department now. Like Mike, Trevor always provides exceptional service. I didn’t catch her name, but the receptionist is always a pleasure to talk to as well. Keep up the great work! More
Excellent Informative, no hastle...in and out in 90 minutes with keys in hand. Best car buying experience to date. Will return for my next purchase Informative, no hastle...in and out in 90 minutes with keys in hand. Best car buying experience to date. Will return for my next purchase More
Appointment doesn't work I scheduled an appointment at 12:00 pm online and drove 7+ miles for an oil change, Tire rotation etc with my busy schedule with a hope that appointme I scheduled an appointment at 12:00 pm online and drove 7+ miles for an oil change, Tire rotation etc with my busy schedule with a hope that appointment will save time. I even got a confirmation text on my cell. When I reached there, the service manager told me that their mechanics don't work between 12:00 pm and 1:00 pm. What a waste of time. I can understand that they also need to eat but they could have had someone in rotation to make the business going. Or else, they could have blocked those times so that we won't be able to make an appointment during that time interval. More
Great service When my older Nissan wouldn't start, I looked immediately to Antwerpen Nissan to handle the issue. I spoke to Trevor who assured me that my car was in When my older Nissan wouldn't start, I looked immediately to Antwerpen Nissan to handle the issue. I spoke to Trevor who assured me that my car was in safe hands and gave me his honest opinion on what needed to be fixed and had me in a loaner in no time which greatly helped. Upon completion of my service at Nissan I was told everything that was completed and a few things that need to be followed up with soon. I'm happy with my experience at this dealership and will be back! More
Service Very accommodating They were very helpful and timely in their response. I needed a transmission replacement and both Nissan and the service departme Very accommodating They were very helpful and timely in their response. I needed a transmission replacement and both Nissan and the service department were helpful More
Great Customer Service Because the sales Men worked above and beyond customer service. You can not ask for better customer service. They are careing . Offer me fruit from t Because the sales Men worked above and beyond customer service. You can not ask for better customer service. They are careing . Offer me fruit from there personal Refrigerator. They kept me up to date on the steps and procedures. Paper work went smoothly. And I love my car 🚗 More
First experience at Antwerpen Nissan They figured out the issue and didn't charge for fixing it (problem connecting for emission test). They did a complete vehicle check and emailed a l They figured out the issue and didn't charge for fixing it (problem connecting for emission test). They did a complete vehicle check and emailed a list of items for consideration. More
Very satisfying experience. The service team was very professional, courteous, and knowledgeable. Although they found that my car needed more service than what I brought it in The service team was very professional, courteous, and knowledgeable. Although they found that my car needed more service than what I brought it in for, they did not pressure me to do the work that was not necessary. They kept me informed throughout the process. They did only what was pressing. And gave me approximate timeline for when the other services would likely become more pressing. The shop advised my steering switch was under recall (which I was not aware of). They exchanged the switch the same day. More