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Antwerpen Volkswagen
Pasadena, MD
624 Reviews
Antwerpen Volkswagen is a large volume dealership based conveniently close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 624 reviews
May 21, 2024
Mr. Ronald Marquez was Very helpful and PROFESSIONAL with my service at the Antwerpen Service Center my service at the Antwerpen Service Center More
by Mr.X950
Employees Worked With
Helpful May 19, 2024
Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almos than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almost any problem. More
by ERIN.EM.SCHOFIELD
Verified CustomerEmployees Worked With
Wendy
May 18, 2024
I feel every time we come there is a scam regarding other things that need to be done with a. Enormous cost attached . things that need to be done with a. Enormous cost attached . More
by RWILEY68
Employees Worked With
May 18, 2024
Trevor was very knowledgeable and friendly. He answered all of the questions I asked and the process was smooth from beginning to end. He answered all of the questions I asked and the process was smooth from beginning to end. More
by Fleet
May 17, 2024
This Dealership and Especially Julian Connor were both knowledgeable and helpful in the entire process. I Really Appreciate the Customer Service/Support that they Showed me. knowledgeable and helpful in the entire process. I Really Appreciate the Customer Service/Support that they Showed me. More
by donaldmichael2016
Employees Worked With
Julian Connor
May 16, 2024
Trevor was professional, worked with me to get the right car to meet my needs. Trevor was knowledgeable about all aspects of the car, the apps to help me with the technology because I'm nearing 70 and can't car to meet my needs. Trevor was knowledgeable about all aspects of the car, the apps to help me with the technology because I'm nearing 70 and can't keep up with today's world. Trevor had a fine sense of humor that kept me at ease with this costly transaction. He offered me water or soda. He helped me learn the technology of the car. (He was very patient with my lack of experience with technology and car. More
by BLYNN210
Employees Worked With
Other Employees :
Jack ?? Whoever finalized the deal
May 16, 2024
1 of the 2 recalls was taken care of and the dealership was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed parts had to be ordered. It cost me money (rental car + Uber) & time. Thanks Chuck for the service!! More
by dennis.lule200
Employees Worked With
Chuck
May 14, 2024
Very amazing people understanding and excellent service wow they made me really feel at home and treated me so good I can’t even express it but nice people love them and u people should keep up it’s wealth wow they made me really feel at home and treated me so good I can’t even express it but nice people love them and u people should keep up it’s wealth a reward thanks guys and thank u all More
by emmanuelcann419
Employees Worked With
