Lee Wyatt is an excellent sales person. He is personable and really makes sure you are satisfied with our selection. He first met my wife at the bank that she works at and has nurtured a relationship that made my wife at ease to discuss options on purchasing a used car for our daughter. He was very patient and waited until my wife was ready to do this.
When we came to the dealership, we were greeted immediately and even though Lee was finishing up with a client, he got another salesman to take us out on a test drive.
Lee is excellent and I would recommend him to my friends.
We did our paperwork with Justin Olson, the General Manager. He was friendly and really put us at ease during the whole process. By the time we came to doing the paperwork, it was after the store closed. You would not have known as we felt very welcomed.
Here is a team that defies what the public feels about car dealerships. They are friendly, helpful and genuinely enjoy what they do.
The last thing I want to address is that these gentlemen are from Northfield and that also makes a difference to us as it helps our community.
The service after the sale is also exceptional as Justin is going to give me the best deal in town to replace the tires on our purchase.
Thurson Wang

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We'd exhausted our search for the car we wanted in the metro and northern outstate areas before finding our car online. We received a call back immediately from Justin Olson the night I reached out about the car. My trade was a little tricky because of the miles but Justin was upfront about what it was worth and we thought it was worth making the hour and a half drive. When I got there they were prompt, courteous, and delivered on the trade-in without trying to haggle it down or argue any of the usual "dealer tricks." The best price on the car was more than fair, it was actually lower than the one I'd found closer to home. The wonderful mechanic, Jed, was kind enough to uninstall something in my car that I really wanted even if it was a hassle for him. This was a fabulous experience and we fully intend to visit again when the time comes for our next car.

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I have gotten my oil changed at several dealerships/body shops. I had a coupon for here and did not expect much. When I got there, they were courteous, despite me presenting my coupon. They were engaged, friendly and kind. Very kind. It was the first oil change where I was presented with a good review for my car: I did not need an air filter change, my tired were good, I was not going to get in a possible car accident if I didn't get x,y,z checked out right away. It was fine, my car was fine and all I needed to do was pay. Not schedule future appointements or anything. And then I was still offered a free car wash, despite having a coupon!! It cost half of what I usually pay for a synthetic blend oil change, (even less with the coupon.)
I actually would consider buying a car from here very soon because I felt they were honest, and had integrity. I think I found my new oil change place.

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I purchased a sports car from this dealer that was priced above blue book value. I know, Silly Me! There where a few problems with the car that the dealer agreed to fix. After two months still nothing fixes. After three months one of the issues fixed, the second and third issues are still open. After four months the second issue is fixed but with two, yes two, one week stays at the dealership and $1000 cost to me. The third issue they have tried to fix twice but still no fix. I finally got smart and took the car to another Chevy Dealer. After 45 minutes at this other dealer the issue was fixed along with other issues Apple Valley caused trying to fix the orig issue. I realized that Apple Valley Chevrolet is one dealership that I will never go back too. A very expensive lesson learned!!

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Larry Anthony was fantastic to work with. We stopped in to browse vehicles and he helped us get set up in our new 2012 Silverado. He is easy to work with and very thorough. Also, the service department did nice work getting all of our extra goodies installed on the truck.

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I took my truck in to get a heater switch replaced. Later in the day, I got a call that my truck, with 45,000 miles, needed the back set of brake pads replaced. When I pick up my truck. I was given a bill for over $2,000 for the brakes. I then asked to see the old parts. No one could find them. The bill showed that they had to pull both back wheel axles to change the brake pads. I checked with other garages. None of the other garages pull the back axles to change brake pads. I will never go back to Apple Chevy again.

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Tom and Apple staff made entire experience very easy and fair. This was our first experience buying from Apple but we will recommend dealership to others.

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I purchased a new 2012 LT Siverado from Apple Chevrolet Buick Northfield on June 09, 2012. I purchased the truck using sales consultant Melissa Stauffer. I had met her a couple of weeks ealier while I was shopping the lot one evening. Melissa stayed after hours that evening to answer a few questions me and my wife had about the truck. She told us that she was in the business of helping people get the vehicle they wanted. I didn't really think much of that statement at the time...having heard similar statements through the years, I just thought...OK. So...with Melissa's help I decided to purchase the truck and did so with some upgrades, one of which the materials and labor would be done off site. I would mention at this point that I have a tendency to look for workmanship that is well above the average! I was a little nervous and spoke with the General Manager Justin Olson briefly, he told me not to worry if anything wasn't to my liking Apple Chevrolet Buick would back me up. When this remote work was completed I was very displeased with the workmanship and thought that is was poorly done. I talked with Melissa about some options, maybe cleaning up the work or re-doing the work. At this point I was nervous about owning the truck. I was in a conversation with the sales manager Dave Wolf and Melissa...they told me if I was unhappy with the truck that they would just get me a new truck...and told me this with no hesitation! I had vacation coming up in a few days and needed the truck for the vacation. Well I gotta tell you, I just came home from my vacation and yes I'm driving the Siverado that Apple Chevrolet Buick Northfield group found to replace the first Siverado...happens to be identical to the first. I would mention that getting this new truck took some doing on there part, but they did it and I had a great time with the new truck...perfect. I've never written a review of this sort, but felt compelled to write this. Now that I read it...I'm thinking...doesn't really do this group justice. What a great group of people! And as for Melissa Stauffer...she really is in the business of helping people get the vehicle they want. I just can't say enough about her, she is genuinely concerned about her customers...she's Amazing, just amazing! Once again Melissa...Thankyou!

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They made it very simple to by the car,it was a nice change from the other dealers I went to. They were very staight forward, and did what they said.

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I came in for a tire rotation. Mike Ackerman asked if I needed an oil change (which I did? I said I had a coupon for another place. He said as it's my first visit and I work in the area, he'd do it for FREE ! I couldn't pass that up.
I'll definitely be back!
Jeff Young

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