Arlington Heights Buick GMC

Excellent service Customer service it's very important to me, I am old school and I appreciate when people listen and accomate you to your needs. Thank you Sullivan. Customer service it's very important to me, I am old school and I appreciate when people listen and accomate you to your needs. Thank you Sullivan. More

Great Service Experience Cindy was very helpful and efficient in handling my recent service need. She was able to have my car looked at and problem assessed very quickly. She Cindy was very helpful and efficient in handling my recent service need. She was able to have my car looked at and problem assessed very quickly. She explained in plain English what needed to be done, offered me options, and also was able to get a loaner for me very quickly. I appreciate her highly competent, friendly service! More

Happy Unfortunately my car wouldn't start and was told it's not worth fixing so I called Sullivan and was working with Gabe, I bought a Buick encore and abs Unfortunately my car wouldn't start and was told it's not worth fixing so I called Sullivan and was working with Gabe, I bought a Buick encore and absolutely love it! It was a fast and smooth process and would recommend buying from Sullivan! More

Lease of Buick Regal I was so very pleased with my experience in choosing a Buick Regal. I worked with Victor Melendez. He was a pleasure to work with. He was able to a I was so very pleased with my experience in choosing a Buick Regal. I worked with Victor Melendez. He was a pleasure to work with. He was able to answer all my questions and the entire purchase process was very positive. Highly recommend!! More

Highly recommend! We were on the hunt for a bigger vehicle after finding out we were expecting. We really wanted to go with a buick enclave because we did research on We were on the hunt for a bigger vehicle after finding out we were expecting. We really wanted to go with a buick enclave because we did research on vehicles and they were by far the best quality vehicle for the price range we wanted to be in. We searched a lot on autotrader around our area and no one had low mileage along with a low price like Sullivan Buick. So even with a tight schedule we made the decision to drive up. That's where we met Eliot. He was just great to us. Just an all around awesome guy. We had mediocre credit, no down payment besides our trade in...and after us going home once he STILL made it happen for us. We had dealt with a lot of car salesmen before him at other dealerships and it was always the same thing. Same lines, same games, and pushy, pushy, pushy. Not him. I actually didn't get that vibe from anyone working there. It was just a laid back friendly environment which really stuck out to us. When test driving he told us the details about the vehicle and trusted the quality, the shape it was in, and it being priced right it would speak for itself and that's exactly what it did. We have had our vehicle a year now and we have had no issues. It's a great vehicle and fits our family very comfortably. It's funny because we live in a small town over an hour away but a lot of the buicks around our area have the sullivan buick plate frame! That says a lot! Highly recommend. We will definitely be back!!! More

Encore I did my "homework" and knew I wanted a Buick Encore. Loved the reviews, the size and the way it rode. I intended to buy a certified pre-owned and e I did my "homework" and knew I wanted a Buick Encore. Loved the reviews, the size and the way it rode. I intended to buy a certified pre-owned and ended up with a NEW 2018! Shelley gave us all of the comparisons regarding buying /leasing/buying a pre owned. We came in with my old car and left with a new one. She made the process easy and painless. Thank you! Carrie in finance was friendly, knowledgeable and quick! We even got a slice a pizza while waiting for our new car. More

No nonsense professional operation I recently purchased a 2018 GMC Acadia from this dealership. I worked with Victor Melendez who made my buying experience a pleasure. He was extremely I recently purchased a 2018 GMC Acadia from this dealership. I worked with Victor Melendez who made my buying experience a pleasure. He was extremely knowledgeable about the car and all of the new technology that came with the one I purchased. He along with the finance department were timely and I never felt pressured or misguided. I will recommend this dealership to my friends and family. Even after the purchased Victor reached out with links to on line videos that would educate me about the car! Thank you Victor. More

A great car buying experience After our first visit a couple of days passed and there were no annoying phone calls to try to sell us a car. When we did go back in with our decisio After our first visit a couple of days passed and there were no annoying phone calls to try to sell us a car. When we did go back in with our decision made, Jeremy worked with us to get as close as possible to our required price point. There was no high pressure at anytime during this entire shopping experience. What a change from where dealers were years ago. More

Buick Encore Love my new vehicle, Victor made the deal very pleasant and smooth transaction. Para los hispanos muy buen vendedor. Aquí pregunten todos los hispanos Love my new vehicle, Victor made the deal very pleasant and smooth transaction. Para los hispanos muy buen vendedor. Aquí pregunten todos los hispanos por el. More

Purchase of a 2018 Buick Encore A cannot say enough, about the outstanding experience I had today, purchasing a new 2018 Buick Encore. Shelley Barr did a superb job, of getting all A cannot say enough, about the outstanding experience I had today, purchasing a new 2018 Buick Encore. Shelley Barr did a superb job, of getting all that I wanted on the car and worked so hard, to get me the absolute best deal!! She is a fabulous reflection on the dealership. Just check out her seven awards, that are displayed in her work space. That speaks volumes to her job performance. Danny Szwec was wonderful in solidifying this purchase. A another great asset to Sullivan. This is the third car, that I have purchased from there and would never consider going elsewhere. More