Arlington Heights Buick GMC

Cindy Laser Goes Above and Beyond! Just a few words of commendation for my trusted service advisor--Cindy Laser! She is so friendly, professional and goes above and beyond to satisfy t Just a few words of commendation for my trusted service advisor--Cindy Laser! She is so friendly, professional and goes above and beyond to satisfy the customer. I always have a very good experience when I deal with her. She really "gets it" and strives to accommodate me in whatever way she can. You have a keeper here with Cindy! Thank you for another great service experience--it (almost) takes some of the pain away from paying the bill!! I will always use Cindy as my service advisor!! More

2018 Buick Regal GS Dale Zalusky was extremely easy to work with during my new car purchase. I walked into the dealership knowing exactly what I wanted, and Dale was easi Dale Zalusky was extremely easy to work with during my new car purchase. I walked into the dealership knowing exactly what I wanted, and Dale was easily able to help me order my new car car. While I waited for the car to arrive at the dealership, both Dale and Dan Szwec were great at keeping me updated on the status. This dealership treats its customers extremely well, and I would definitely purchase another car from them. More

Sierra 1500 Love my new truck, Victor Melendez made the process painless n simple. Love working with someone who I can understand and explained the process all th Love my new truck, Victor Melendez made the process painless n simple. Love working with someone who I can understand and explained the process all the way. Thanks Vic More

Working with Cindy Laser in service is a pleasure! Cindy goes the extra mile every time. I highly recommend working with her when your GMC needs service. She makes it a very easy stress free experienc Cindy goes the extra mile every time. I highly recommend working with her when your GMC needs service. She makes it a very easy stress free experience. More

Great Dealership! From walking in the dealership, to test driving the vehicle, to making the purchase - you will not be disappointed at Sullivan Buick. Aidan was extre From walking in the dealership, to test driving the vehicle, to making the purchase - you will not be disappointed at Sullivan Buick. Aidan was extremely pleasant, knowledgeable and not pushy by any means. I would not hesitate to recommend this dealership to friends and family. Thank you! More

Great experience I first reached out to the dealership during a snowstorm. Dale got my call and was very helpful. I had done a lot of research, he had the perfect vehi I first reached out to the dealership during a snowstorm. Dale got my call and was very helpful. I had done a lot of research, he had the perfect vehicle for me. He was not pushy, gave me advice on what to look for and shared personal experiences as he drives the same car. Mike in finance made the paperwork experience a great experience. Explaining everything as he went, but kept the process running swiftly! More

New car envision I felt with Shelly Barr she is a great asset to your company. She went out of her way to help me in all stages of my purchase I felt she had my best i I felt with Shelly Barr she is a great asset to your company. She went out of her way to help me in all stages of my purchase I felt she had my best interest in mind when showing me different cars she thought I might. LikeAfter we came to a deal ,she spent over two hour explaining the entire car . plus she set up the entire console and OnStar before I left making sure I understood everything. The following day she called to make sure all was well with my purchase. I would send friends and family to and feel safe doing it.I had felt with the Rohrman dealership before and had a very bad experience so I was a little afraid of any dealership but Shelly was kind understanding and she really knowns her stuff.Plus the GM helped greatly with incentives that helped with the cost overall.This is a fair Honest Dealership you can't go wrong Always ask for Shelly my favorite lifesaver More

My go to place My Family has now purchased four cars here over the years. we also get all our service and maintenance done here even though its 40 miles away becaus My Family has now purchased four cars here over the years. we also get all our service and maintenance done here even though its 40 miles away because we trust them and continue to get great service. More

No Pressure and Hassle Free! Victor was easy to work with, knowledgeable, and extremely helpful during my decision to purchase a 2018 Terrain. I never felt pressured during the p Victor was easy to work with, knowledgeable, and extremely helpful during my decision to purchase a 2018 Terrain. I never felt pressured during the process, and after driving a few other competitive brands I was ready to take advantage of some great incentives Victor had offered! I was pressed for time on the day of delivery and Victor had the Terrain washed and waiting for me in the parking lot when I arrived. This was definitely one of the most stress free car buying experiences I've had. Anyone looking for a stress free, easy going car buying experience I would highly recommend working with Victor. More

Straight forward no hassle purchase of a new vehicle. Initially talked to Service manager last fall about the 2018 Acadia ( asked if there were any on the lot that I could walk over to just to see what th Initially talked to Service manager last fall about the 2018 Acadia ( asked if there were any on the lot that I could walk over to just to see what they looked like and to look at the stickers.. He left the service area and took me out to the lot and showed me where they were and gave brief overview which impressed me since took the time from his busy department. Sales Consultant was very professional, well versed with the vehicle I was interested in. Cost for vehicle was presented in an easy to understand format that made closing the deal easy.. Low key sales approach (No pressure to purchase today) which I prefer. Completing the paperwork was straight forward and the financial manger was very efficient and paperwork was completed in a timely manner. Left with my new vehicle after approximately three hours there. More