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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,375 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,375 reviews

January 31, 2018

Helpful and cooperative staff at all levels Each of them were most helpful and cooperative In providing assistance along with details prior to purchasing our 2018 Canyon Their professionalism More

by King,patti1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Mostaccio, Geoff Sulkowski
Feb 05, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in helpful and professional customer service and I'm glad that our team made such a great impression on you. We look forward to working with you again and we hope that you enjoy your new 2018 Canyon! Sincerely, Dan Szwec, General Sales Manager

January 30, 2018

Great service, quick, make quick deals! Mike was great to deal with!! Very nice and friendly. Would buy form again!! I had to come back to the dealership for some registration stuff and were More

by Johnny1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ayoub
Feb 05, 2018 -

Arlington Heights Buick GMC responded

Johnny, thank you for taking the time to give us feedback on your latest purchasing experience at Sullivan Buick GMC. We're glad to hear that Mike was able to give you an overall positive buying experience. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Dan Szwec, General Sales Manager

January 27, 2018

Great job by Victor Very happy with the whole process of trading in our previous lease vehicle and leasing a new Acadia Denali. Victor did a wonderful job with our new c More

by Martin DiPietro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Jan 30, 2018 -

Arlington Heights Buick GMC responded

Thank you very much for leaving us this 5-star review, Martin. We are glad to hear that Victor was able to help you get into a new vehicle and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. Thank you for continually choosing Sullivan Buick GMC and enjoy your new Acadia Denali! Sincerely, Dan Szwec, General Sales Manager

January 25, 2018

Fair dealership! I was pleased to finally walk into a dealership and work with someone who was experienced and who worked so hard to make everything right about a used More

by Germain Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ayoub
Jan 26, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for the great review of your experience at our dealership and especially with Mike. Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. Until we have the opportunity to work with you and your family again, take care and happy driving! Sincerely, Dan Szwec, General Sales Manager

January 25, 2018

Satisfied I had the pleasure of purchasing an auto from Sullivan's. Everyone was very pleasant and professional; the transaction was completed in a very timely More

by Bonnye
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
Jan 26, 2018 -

Arlington Heights Buick GMC responded

Hello Bonnye, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for spreading the word about your excellent experience at Sullivan Buick GMC; we look forward to working with you again. Sincerely, Dan Szwec, General Sales Manager

January 25, 2018

My expectations on a reasonable lease were exceeded. Shelly’s knowledge and low pressure approach is something to experience. Made me feel like I was at home, and was thrilled with my 2018 Terrain, the m More

by AmedeoTerrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Laser, Carrie Fuller
Jan 26, 2018 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us! At Sullivan Buick GMC, we work very hard to provide each of our customers with a comfortable and pressure-free car-buying experience. I am happy Shelley was able to exceed your expectations. Enjoy driving your new 2018 Terrain and we look forward to seeing you again whether for routine service or another purchase. Sincerely, Dan Szwec, General Sales Manager

January 23, 2018

4th Vehicle Purchased from Gabe Once again they have helped us get what we wanted. Gabe listened to what we wanted and helped guide us towards our fourth purchase from Sullivan. W More

by Drock225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
Jan 24, 2018 -

Arlington Heights Buick GMC responded

You have been doing business with Gabe and Sullivan Buick GMC for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Until next time, drive safe and happy trails! Sincerely, Dan Szwec, General Sales Manager

January 23, 2018

Great experience for the first time visiting Sullivan Buick Gabe Szwec is the best!! First time leasing a vehicle and he was very helpful and knowledgeable with all my questions and concerns. I will definitely More

by Lisasyukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
Jan 24, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for the great review of your experience at our dealership and especially with Gabe. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Enjoy driving your new car and we look forward to seeing you again whether for routine service or another purchase. Sincerely, Dan Szwec, General Sales Manager

January 22, 2018

Easy & Pleasureable Purchasing Decision Brought my 2014 GMC Acadia in for oil change and took time to go thru the showroom. Gabe greeted me there and asked about interests in the GMC offeri More

by hnhappy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Szwec
Jan 24, 2018 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience at Sullivan Buick GMC with us. I am very glad to hear that Gabe was able to show you his trademark customer service and make buying a car easy for you. Congratulations and enjoy your new 2017 Acadia! Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Dan Szwec, General Sales Manager

January 21, 2018

Avenir WE FELT THAT WE RECEIVED VERY HONEST SERVICE FROM Shelley. I recommend Shelley highly and the she is not a high pressure sales consultant and we fely More

by Cargirl.donna1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Mostaccio, Carrie Fuller
Jan 22, 2018 -

Arlington Heights Buick GMC responded

Thank you for your feedback and recommendation. We pride ourselves on offering high quality customer service, and we're glad to hear that Shelley was able to take care of you. Congratulations and enjoy your new car! Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Dan Szwec, General Sales Manager

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