Arlington Heights Buick GMC

Bravo Sullivan Customer focused, trustworthy, professional, knowledgeable, organized. Sullivan Buick exceeded expectation. From first contact, within two days loc Customer focused, trustworthy, professional, knowledgeable, organized. Sullivan Buick exceeded expectation. From first contact, within two days located / picked up / delivered exact vehicle requested from distant dealership. Absorbed premium expense while being very price-competitive. Knew how to use all club & manufacturer's promotional rebates. Of special note was Sales Pro Mike Ayoub who made the whole transaction effortless & pleasant. What you hope for in a dealership! More

New car purchase. Excellent sales staff!!! Purchased many vehicles through Sullivan Buick/GMC, and have always had a great experience. Every department that we've dea Excellent sales staff!!! Purchased many vehicles through Sullivan Buick/GMC, and have always had a great experience. Every department that we've dealt with, has been top notch!!! More

excellent experience we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a pleasure to work with, treated us like family. thank you to mike o. & brian for all the help!! we appreciate your patience during our buying experience. truly exceptional service all around with the sullivan team that will have our continued business! More

Shelley Barr helped me again and was wonderful . Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am very happy with Shelley Barr and the staff. More

Answers Questions I worked with Eliot, and he was very patient, answering all of our questions. He was appropriately persistent: not too many calls or emails, just enou I worked with Eliot, and he was very patient, answering all of our questions. He was appropriately persistent: not too many calls or emails, just enough so we knew he hadn't forgotten about us. He even agreed to let us come back with a comparative rate we found online. More

Best vehicle shopping experience ever! I was looking to buy a car ASAP because my fiancé totaled her car. As I pulled up Shelley was already walking out the door to greet me. She was very f I was looking to buy a car ASAP because my fiancé totaled her car. As I pulled up Shelley was already walking out the door to greet me. She was very friendly and welcoming. She was very patient and communicated very well. She helped get us in a beautiful new car with very minimal dealer stress! Mike Bott was also friendly and man this staff really knows how to make you feel at home! and not to mention Mike O'connell in the finance dept. he was so informative and a SOX fan! YESSSS! Overall I recommend this place to anyone and everyone! Thank you Sullivan Staff! se you soon. Filter the reviews by only negative ones. This dealer is full of lies. If I can delete this review I would. More

Customer since 2004, Outstanding Sales & Service Have been a customer of Sullivan since 2004. It is the Customer Service in both the Sales and Service areas that keep me coming back. When it was ti Have been a customer of Sullivan since 2004. It is the Customer Service in both the Sales and Service areas that keep me coming back. When it was time to replace my 2004 Grand Prix (which I had purchased from Sullivan), I knew I wanted to get another car from them. The Sales area Superb, the Service area "0utstanding". I recommend this dealership to anyone that wants a great deal on a vehicle, as well as a service area that they can count on that compares to no other! More

Outstanding & Trustworthy Service Dept and Advisor I purchased a Pontiac Grand Prix back in 2004 from Sullivan. I have been bringing in my 2004 GP for any service needs to Sullivan (working with Victo I purchased a Pontiac Grand Prix back in 2004 from Sullivan. I have been bringing in my 2004 GP for any service needs to Sullivan (working with Victor Gomez) for years. It is the confidence I have not only in the service performed, but also in my service advisor Victor that keeps me a very happy customer. It is always a pleasure working with Victor and I can honestly say that I have never felt so comfortable in leaving my car for service, knowing that they will do exactly what needs to be done, nothing more (unless required), nothing less! Now that I have traded in the 2004 GP for a new Buick Regal, I'm looking forward to another 12+ years with Sullivan! Thanks Victor for always taking good care of my cars! More

Laser - Pinpoints Customer Service As an Owner of an older vehicle, we often find the need to address replacement of uncommon parts requiring seldom-used work practices. The Service Con As an Owner of an older vehicle, we often find the need to address replacement of uncommon parts requiring seldom-used work practices. The Service Consultant was able to manage the details and meet the needs of the customer. When the cost of a repair challenged economic principles, she found the best method to achieve satisfaction, the goal of a neighborhood Dealer. More

Great Customer Service Wonderful experience today at Sullivan dealership. We called ahead about a certified used Acadia because we were coming from a couple hours away. Mike Wonderful experience today at Sullivan dealership. We called ahead about a certified used Acadia because we were coming from a couple hours away. Mike A.greeted us at the door and was very friendly and knowledgeable about the vehicle we wanted. Mike O. Made all the paperwork part of buying a vehicle a very smooth process. We would definitely buy another vehicle from here again! More