Arlington Heights Buick GMC

New car I just traded my leased Encore for the Envision. I loved my Encore but with grandchildren, it was too crowded. The Envision gives me the room I need. I just traded my leased Encore for the Envision. I loved my Encore but with grandchildren, it was too crowded. The Envision gives me the room I need. My Salesperson was Mike Ayoub. He was great, very knowledgeable & efficient & not pushy. Everyone I have dealt with at Sullivan Buick has been good. I'll be back in 3 years for a new car. In the meantime, the Service Dept. is great & free car washes. More

First Class Experience It definitely was a pleasure working with Gabe in purchasing my first vehicle from Sullivan Buick GMC. My wife and I recently had or first child and w It definitely was a pleasure working with Gabe in purchasing my first vehicle from Sullivan Buick GMC. My wife and I recently had or first child and were in search of a new SUV as we needed the additional room. I had the best car purchasing experience ever with Gabe as he never rushed me regardless of the numerous times I visited the dealership prior to finalizing my decision. We couldn't be happier with our new Yukon Denali, thank you Gabe! More

Elliot in sales and Jeff in service are the best I worked with Elliot in sales and believe he really wanted me to be satisfied with my purchase. He was patient and I felt no pressure. geoff in servic I worked with Elliot in sales and believe he really wanted me to be satisfied with my purchase. He was patient and I felt no pressure. geoff in service was very helpful making sure I understood all the options on my vehicle. I would recommend Sullivan to anyone who wants a hassle free experience without pressure. I don't think I'd buy a car anywhere else. More

A Refreshingly Positive Experience Needed to find a reliable and safe vehicle for our college aged daughter while working within a limited budget. Aidan was wonderful to work with. He l Needed to find a reliable and safe vehicle for our college aged daughter while working within a limited budget. Aidan was wonderful to work with. He listened to our needs and quickly came up with a list of potential vehicles well within our budget. We ultimately decided that a 2015 Ford Taurus was the ideal vehicle for comfort and safety for our daughter's long daily commute. What really set this dealership apart in my mind was the the friendly, low key approach coupled with a thoroughly professional atmosphere. Such a difference from the numerous loud, high volume, rush 'em through the process dealerships that populate the Chicagoland area. Every member that we dealt with in this transaction was very personable and professional. Most of all....they listened and worked intently with us to get the deal done. And not once did I feel pressured. I can honestly say that this was the least stressful vehicle purchase i have ever experienced. Thank you! I will definitely be recommending Aidan and the rest of the Sullivan team to my friends and family. More

Quality Dealership Sullivan has a very extensive selection of vehicles and good honest sales people. Aidan and Dan were a pleasure to work with and worked out a really g Sullivan has a very extensive selection of vehicles and good honest sales people. Aidan and Dan were a pleasure to work with and worked out a really good deal for me. More

Shelley is wonderful! Shelley and Dan worked hard to get us into a vehicle that met our budget and safety needs. I would highly recommend the Sullivan dealership and Shell Shelley and Dan worked hard to get us into a vehicle that met our budget and safety needs. I would highly recommend the Sullivan dealership and Shelley in particular. More

Love this dealership! I purchased a 2016 Buick Verano June of 2016. Victor is the best! Helped us out a couple of times and I've purchased about 6 vehicles at this dealersh I purchased a 2016 Buick Verano June of 2016. Victor is the best! Helped us out a couple of times and I've purchased about 6 vehicles at this dealership along with referrals to my family. The service crew is also awesome. From free coffee and cookies to smiles from everyone....this dealership is my one and only place to go. And you bet we'll be looking for Victor for out next car! Keep up the good work! More

problems with car not disclosed I had been looking for this car for over a year. When we found it on line we drove 150 miles to see it. It was just what we wanted so I made arrangeme I had been looking for this car for over a year. When we found it on line we drove 150 miles to see it. It was just what we wanted so I made arrangements to purchase. I was assured the car had been checked out and everything was in excellent shape. On the way home I found out I had a headlight out, but in fairness to Sullivan when I contacted them they had it replaced here in my home town. Then when I got home I had a huge oil leak in my driveway and the car was making a loud noise when started. Checked fluids and the power steering fluid was almost empty. We found out it has a leak and we have to put fluid in at least once a week. I mentioned this to Mike O"Connell when he called me to tell me I had to send him $500.00 via of my credit card before the title could be transferred. all he said was oh ok. I feel that if the car had been thoroughly serviced and checked out the leak and the headlight would have been noticed. But as far as staff, Carrie Fuller was a delight to work with. But once again the old adage that you can't trust a used car dealer holds true.... More

Geoff Sulkowski and Sullivan Buick/GMC are the BEST! I have been taking my 2006 Pontiac Grand Prix GXP for service at Sullivan Buick/GMC since I bought the car new over 11 years ago.My car now has 154,76 I have been taking my 2006 Pontiac Grand Prix GXP for service at Sullivan Buick/GMC since I bought the car new over 11 years ago.My car now has 154,768 miles but still runs like the day I drove it off the lot. I attribute my car's performance and durability to the quality care I have received through the years from Sullivan's ASE certified mechanics and trusted service advisors. My current service advisor,Geoff Sulkowski,has upheld the excellent customer service that I have come to expect. Just last week, I brought my car in for new front & rear brakes plus rotors. Geoff took the extra step and made sure a large portion of the repair was covered under Sullivan Lifetime Replacement. In addition, since the specialized brakes and rotors had to be ordered,Geoff arranged a Buick LaCrosse courtesy loaner car for me until the work was completed. I appreciated having the loaner since I need transportation everyday for my outside sales position. Thank You Geoff and Sullivan Buick/GMC for taking care of me. I am fortunate to have such a great service adviser like Geoff Sulkowski and an auto repair center like Sullivan Buick/GMC. You are both the BEST! Joe Herrick More

Shelley is the best. We received excellent, friendly service while purchasing a pre-driven vehicle from Sullivan Buick GMC. Ms. Shelley Barr, the Sales and Leasing Consult We received excellent, friendly service while purchasing a pre-driven vehicle from Sullivan Buick GMC. Ms. Shelley Barr, the Sales and Leasing Consultant, was very professional and helpful through-out the whole process. She made sure that our experience with the dealership she represented was very positive. The same can be said about Mr. Daniel Szwec, Mr. Mike O'Connell, and Mr. Victor Gomez. We will highly recommend Sullivan Buick GMC to others. More