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Arlington Heights Ford
Arlington Heights, IL
5,267 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,267 reviews
March 09, 2024
Lonnie Catanese was amazing. He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy thr He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy through Ford. He is extremely professional and very attentive to his customers More
by Gerald Smith
Employees Worked With
March 09, 2024
Elliott Reichel was great to work with. He made the process easy and enjoyable. I highly recommend purchasing a car here. He made the process easy and enjoyable. I highly recommend purchasing a car here. More
by Miki
March 09, 2024
Elliott & I both kept our promises as we worked out an equitable deal. Process was completed without issue equitable deal. Process was completed without issue More
by VW Atlas
March 09, 2024
Had the greatest experience at Arlington Heights Ford. It was easiest experience and i definitely recommend everybody in the dealership. Product Specialist Elliot was extremely helpful and we will definit It was easiest experience and i definitely recommend everybody in the dealership. Product Specialist Elliot was extremely helpful and we will definitely be back! More
by hirshy5
March 08, 2024
Very informative and courteous. Got job done same day Victor explained the problem to me Got job done same day Victor explained the problem to me More
by mikeconn0909
Employees Worked With
March 08, 2024
The service was super helpful and quite quick from what I expected. Everyone I spoke to was lovely b expected. Everyone I spoke to was lovely b More
by katieramone
Employees Worked With
March 08, 2024
Jeremy was amazing! We will be repeat customers. The process was painless and easy. Thank you! We will be repeat customers. The process was painless and easy. Thank you! More
by sarac0229
March 07, 2024
Rich helped me get a 2024 ford explorer xx model I love it thanks to Rich Jacobsen it thanks to Rich Jacobsen More
by Dcpdm
