Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Victor Villanueva

May 02, 2026

Dealership Rating
Employee Rating

Excellent customer service very with the repair work in a short time it took to fix it. Thank you Arlington Heights Ford. More

by Excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Arlington Heights Ford responded

We appreciate your feedback on our repair service and timely work. Thank you for choosing Arlington Heights Ford.

December 06, 2025

Dealership Rating
Employee Rating

I came with very specificities, and Sam, my salesman, met them! He worked very hard for me. More

by Jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2025

Arlington Heights Ford responded

We appreciate your recognition of our team's effort at Arlington Heights Ford. We're glad to hear your specific needs were met. Thank you for sharing your experience.

November 15, 2025

Dealership Rating
Employee Rating

I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

November 08, 2025

Dealership Rating
Employee Rating

Shoutout to Jesus for being so helpful! The whole dealership was super friendly even Teddy the finance manager who made everything easy and quick. I only ended up with one car, but honestly More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We're glad our team made your car buying experience smooth. Thanks for recommending Arlington Heights Ford. Drive safely in your new vehicle.

October 15, 2025

Dealership Rating
Employee Rating

I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent More

by jnmoconnor5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We're pleased our team was able to provide valuable support during your vehicle purchase and service.

July 31, 2025

Dealership Rating
Employee Rating

Absolutely the best experience, Seamless. The pick up & delivery guys are great. Lou was very helpful. More

by bejay01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Arlington Heights Ford responded

Thank you for your feedback. We're glad to hear that everything from pick up to delivery went well and that our team was helpful. Your review means a lot to us at Arlington Heights Ford.

Aug 02, 2025

Arlington Heights Ford responded

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June 18, 2025

Dealership Rating
Employee Rating

First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

Thank you for being a loyal customer of Arlington Heights Ford. We appreciate your trust in us over the years.

April 16, 2025

Dealership Rating
Employee Rating

Very nice people to deal with. The service is good, and it’s nice to see the same people helping. More

by Eredinger29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Anthony Wojciechowski

April 05, 2025

Dealership Rating
Employee Rating

Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle, Elliott Reichel, Lou Alfano , Justin Barrett, Anthony Wojciechowski

December 23, 2024

Dealership Rating
Employee Rating

Staff is very helpful and efficient. They’re willing to do whatever it takes to make sure the customer is taken care of. More

by Ndeckard1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle , Joe Baez, Brian Powell

Dec 25, 2024

Arlington Heights Ford responded

Thank you for your wonderful feedback! We appreciate you acknowledging our helpful and efficient staff at Arlington Heights Ford. It’s always our goal to ensure every customer is well taken care of. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

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