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Arlington Heights Ford
Arlington Heights, IL
5,321 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,321 reviews
March 14, 2024
Jesús was great to work with made the process very easy. I would come back! I would come back! More
by Agroofing72
March 14, 2024
Rich helped me find a truck my color and options a lariot crew cab thankyou crew cab thankyou More
by Kboutandabout
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez
March 14, 2024
Colton was knowledgeable and was able to help me find the exact car I wanted. It was a pleasure to work with him. exact car I wanted. It was a pleasure to work with him. More
by johannafsmith
March 13, 2024
Excellent service department fast nice waiting area. Explanation of service performed and how to maintain my car in the future Explanation of service performed and how to maintain my car in the future More
by ekrempetz
Employees Worked With
March 13, 2024
Was a great experience. The team was knowledgeable about the car and helped explain the process. The team was knowledgeable about the car and helped explain the process. More
by lynsay.rosinski
March 12, 2024
I came to Arlington heights ford and rich helped me out right away. I was able to do most of the work over the phone and the whole process was completely painless right away. I was able to do most of the work over the phone and the whole process was completely painless More
by Patcronin
March 12, 2024
I brought my 2023 Ford Bronco in for an oil change . It was done at the promised time . It was all cleaned up . Go see him . It was done at the promised time . It was all cleaned up . Go see him . More
by ereichel25
March 11, 2024
Este es el 6 carro k compro aqui con jesus sanchez se los recomiendo para cuando estes buscNdo un carro recomiendo para cuando estes buscNdo un carro More
by Galeanamartin105
Employees Worked With
March 10, 2024
Extremely positive experience. After a nightmare scenario earlier this week I am extremely happy that this was a pain free transaction. Steve was helpful and transparent off the ba After a nightmare scenario earlier this week I am extremely happy that this was a pain free transaction. Steve was helpful and transparent off the bat. I'd send friends and family to AH Ford to deal with Steve. More
by kyle.kopenski
Employees Worked With
