Arlington Toyota
Palatine, IL
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We went to this dealership looking for a used jeep wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and sev wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and several asked us if we had been assisted. They gave us a VERY fair price and went above and beyond to ensure our happiness. We had a great car buying experience and will buy all of our vehicles from this dealership from this point on. More
I was looking for a car in a hurry (my car was totaled in an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and wa an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and was not pleased with the offer the other dealership made. Consequently, I ended up purchasing my 2009 Rav 4 from Arlington Toyota. The General Manager and my salesman, Bob Wagner, discussed my needs for a car. I ended up with the car I wanted, with the features/options I wanted, at a very good price. In addition, Arlington Toyota produced the car the day after the sale was finalized, which was even beyond my expectations and well within my timeline. I also had a good experience with Victor in the Finance Dept., who obtained a very decent interest rate for me and helped me through this process. I've been going to Arlington Toyota to have my previous cars serviced for years (Corolla, and 2000 Rav 4) -- it's an excellent service dept. -- and I was equally pleased with the Sales and Finance end of this dealership as well. I highly recommend this dealership. More
My whole experience with Arlington Toyota was effortless. I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased my 2008 Rav4, could not have been more helpful. He was very knowledgeable and made sure that all my questions and concerns were answered. I felt that Jeff went out of his way to make sure that I selected the right vehicle that was right for me. Once I decided on the RAV4, he made the whole purchase process seamless. I would definitely recommend Arlington Toyota and Jeff Vicari. More
The experience was tedious for the dealership, but they were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We wil were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We will continue to be a customer at this dealership. More
The process of buying a 2009 Camry with a trade of a 1999 Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend a lot of time negotiating. I got to the dealership at 4:00 and by 4:45 we had a deal in principal. I brought my wife back at 6:00 for the final approval and a couple hours later we drove off in a new car. More
My sales associate was Nate Griffin he was very easy going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me com going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me comfortable to make my own choice in the amount of time I needed. I would definetly recommend him to any of my friends or family. I also dealt with Victor Shariati for financing, he also was very helpful in guiding me to make the right decisions. He wasnt trying to sell me every deal that was offered. He explained why some would be benefical and others choices would not. Thanks for making my experience stress free. M. Field More
He was very courteous, professional and patient. We He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Osca He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Oscar recommended a Camry. We were not sure if we should spend the extra money for a Camry but with Oscar's informative recommendations on the advantages, disadvantages, safety, and price retention we opted for a 2009 Camry SE. We were very impressed with Oscar's honesty and integrity. Our sincere thanks!! More
I have never had a more miserable consumer experience in my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick up my new car, only to be told that the financing would not be honored. I was told for over two weeks, day after day, that the problem would be resolved "tomorrow". Well, tomorrow never came. I was treated rudely by new sales manager Udo, ignored by Mr. Vicari, the dealership owner, and told by multiple staff members that they would rather sell the car to someone else for more money than reduce the price for me to make up for their inability to make up for their botched finance deal. Then, after nearly 3 weeks up being given the run-around, they sold my car to someone else, without notifying me, and while still holding my $5,000.00 deposit. They are dishonest and disrespectful, and I will never visit their dealership again. More
Stay Away!!! These guys are out to rip you off. They say anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I fi anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I find the warranty is worthless. They gave me two sets of keys, I lock one in the car, get the other key to find its the wrong key, end up spending 200 bucks for a locksmith, they make excuses. More