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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.2
755 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 755 reviews

April 27, 2024

Kind. efficient great work manager very knowledgeable who took time to pick me up and take me to pick up my vehicle More

by MINAHALIROBERTS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manager don't remember name
April 27, 2024

They were all very friendly and willing to work with you. Great place and people, highly recommend! More

by LISAA1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and the finance guy were great
April 27, 2024

The staff is competent and helpful. I have been a satisfied customer for years. It’s a pleasure doing business with Armory Garage. More

by MPATWAGER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
April 27, 2024

Paul Cassela should be your service manager and you should never have let Joe Kramer go he was the back bone of armory garage for well over 50 years + they were the only reason me and my sons purchased More

by RLUCIER1051
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Efficient, clean and effective at receiving and handling the work that needed to be done for the first service of our vehicle that was bought new 6 months ago. More

by mrparisian
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica - Service
Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

April 26, 2024

My experience at Armory was fantastic. Diego, Ed, and Erica were a pleasure to do business with. More

by RUISEYRUE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear that Diego and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Armory Customer Relations Team

April 26, 2024

Thanks nice job. Comfortable waiting room. Plenty of snacks. Coffee smells great but could be better. More

by jellman1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Erica
Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

April 26, 2024

The worst service I had ever. Marlon gave me attitude when I waiting months for my trucks and got it bad and I have problem with my staring And it was brand new when I brought it More

by frederickderek815
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Marlon
April 26, 2024

They were very easy to deal with. The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was More

by SUPERDAD9641
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Went in for oil change and recall repair. When I got the Jeep back the change oil light was still on and the check engine light was on. I’ve called six times over two days to get an appointme More

by duncan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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