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Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center
Albany, NY
280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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280 Reviews of Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center
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August 31, 2017
Awesome customer service! I had a very pleasant experience when needing to get my car looked at. AJ was super helpful and very friendly and pointed me in the right direction! I had a very pleasant experience when needing to get my car looked at. AJ was super helpful and very friendly and pointed me in the right direction! More
by Turtle512
Employees Worked With
A.J. Erschen
Helpful August 31, 2017
Peace of mind, Awesome experience! Having a car accident causes immediate stress, but in process of having repairs, I found peace of mind in knowing the services received were top notch Having a car accident causes immediate stress, but in process of having repairs, I found peace of mind in knowing the services received were top notch! Everyone was most helpful, but Paul Cassala walked me through the work up, costing, time, and insurance submissions. All quotes were met and/or exceeded! He was fantastic to deal with, and I will be sure to bring my car here for all future service needs! Thank you Paul, Armory Garage! More
by Kertz
Employees Worked With
Paul Cassala
August 22, 2017
Excellent Service I brought my vehicle in for routine service and I was really impressed. I worked with Gary Barrell and I would defiantly go back to work with him agai I brought my vehicle in for routine service and I was really impressed. I worked with Gary Barrell and I would defiantly go back to work with him again. He helped explain what I needed done right then, and what to expect in repairs and maintenance down the road. I have been to other dealers who just expect me to be able to replace my entire exhaust system on a recent purchase - not the kind of money I have laying around. I really appreciate knowing what to expect. I would recommend Armory and especially Gary to any one who needs service done. More
by rubiks89
Employees Worked With
Gary Barrell
July 28, 2017
Service Manager Paul Cassala was great to deal with. Very professional. Paul made what could have been a horrible experience, very pleasant. I would definitely come b Paul Cassala was great to deal with. Very professional. Paul made what could have been a horrible experience, very pleasant. I would definitely come back again. More
by Lucas2008
Employees Worked With
Paul Cassala
July 27, 2017
Service I brought my vehicle in for service my experience with dealing with Mr Hardie was great My service with was completed within the time window promised. I brought my vehicle in for service my experience with dealing with Mr Hardie was great My service with was completed within the time window promised. Very pleasant experience More
by Lee
Employees Worked With
Marlon Hardie
June 09, 2017
Poor dealership....NOT recommended There are 2 things I have ZERO tolerance for: laziness and xxxxty service. I called a few days ago to have my Dodge Viper inspected. First off the rec There are 2 things I have ZERO tolerance for: laziness and xxxxty service. I called a few days ago to have my Dodge Viper inspected. First off the receptionist who took my call was a complete dingbat and she put me on hold for approximately 10 mins or so. Then someone from the service dept took the call showing absolutely no care or concern for my time indicating the first opening they had was 8 days out. Ive been to this dealership once before....its an old decrepid facility that looks 100 years old as well. And the roads to get there are riddled with potholes....go to LIA Dodge. Their service is first rate, employees highly professional and courteous, and they'll do right by you. More
by Carguy74
Employees Worked With
They never introduced themselves
November 22, 2016
Time to update the review Armory Garage bent over backwards to make things right. A great job of doing so. I recommend this Jeep dealer to anyone looking for a a Jeep. They are Armory Garage bent over backwards to make things right. A great job of doing so. I recommend this Jeep dealer to anyone looking for a a Jeep. They are on the nice list this holiday season. My thanks to the staff. More
by John Handrahan
Employees Worked With
Christopher Siegel
July 02, 2016
Brain Koehler, Best Sales Person Ever Armory garage one of the best dealer. Great services, my sales person Brian Koehler has done an amazing job in getting myself and my husband the vehic Armory garage one of the best dealer. Great services, my sales person Brian Koehler has done an amazing job in getting myself and my husband the vehicle we wanted. We could have not been happier than what we are right now. Brain Koehler took the time and patient to listen to what exactly we were looking for and he made it happen. Brian Koehler also took his time out to drove me to get my paper works done, drove to my husband job place which is about ½ hour to get there to him just so he could also sign the paper so we can have this vehicle on the exact day we need to go on vacation and Brian Koehler did that for us we actually have our new vehicle to go on vacation thanks so much Brian Koehler for doing this for us. Brian Koehler also did what he did to get us approved and I could not thank him enough. All thanks to Brian Koehler for doing such an amazing job and taking the time to spend with us to have Our New Vehicle. There is no one who could have done a better job than Brian Koehler. Definitely a 5 STAR More
by SusieP
Employees Worked With
Brian Koehler
June 02, 2016
Service I had an issue that was promptly resolved by the service manager Tom. Great customer service.. He takes the time to address customer concerns and expl I had an issue that was promptly resolved by the service manager Tom. Great customer service.. He takes the time to address customer concerns and explains things to make you feel comfortable.. More
by serena gray
Employees Worked With
Gary, Tom Harpster
March 29, 2016
Recall of my last review I recently wrote a review stating that armory was not willing to help me. the staff has done all they can to help to take care of all my problems. I I recently wrote a review stating that armory was not willing to help me. the staff has done all they can to help to take care of all my problems. I would like to recall my last reviews More
by Postal820
Employees Worked With
Rodney , Tom Harpster
