Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

Lack of communication .. Time off from work to get there as a suggested before three so they could look at it and only sat there for 45 minutes and it was too late for the .. Time off from work to get there as a suggested before three so they could look at it and only sat there for 45 minutes and it was too late for the techs to look at it parts supposedly took a week to obtain car was done in the next day they did not call. Had to also ask them to point the hydraulic fluid off the tire . I will be looking for another dealer service my car More

Friendly, timely and thorough. The staff at Armory were very friendly from processing to payment. My vehicle was serviced in a very acceptable time and the technician provided a tho The staff at Armory were very friendly from processing to payment. My vehicle was serviced in a very acceptable time and the technician provided a thorough explanation of the work performed. More

Quick and thorough I was in for a recall. They told me how long and that's exactly what it took. I was in sand out. Great service department, great people. I was in for a recall. They told me how long and that's exactly what it took. I was in sand out. Great service department, great people. More

Always helpful service staff Goes out of their way to give me great service. Paul returns phone calls promptly and schedules our vehicle service calls immediately. I feel confide Goes out of their way to give me great service. Paul returns phone calls promptly and schedules our vehicle service calls immediately. I feel confident they will diagnose the problem and fix it. More

Always a pleasant experienceat Armory! I had an issue with one of my gauges and called Paul Cassala at Armory. He got my Jeep in right away and fortunately, it was just a sending unit. I am I had an issue with one of my gauges and called Paul Cassala at Armory. He got my Jeep in right away and fortunately, it was just a sending unit. I am always treated right by Paul and the Armory team. I trust Paul for all of my Jeep service needs. I highly recommend Armory for service and to purchase a vehicle. More

GPS/Radio Mike was very courteous and thorough and answered all questions. I didn't wait long to get results of reason for bringing in. He is a pleasant young Mike was very courteous and thorough and answered all questions. I didn't wait long to get results of reason for bringing in. He is a pleasant young man. More

Warranty repairs cheerfully completed This review actually covers the purchase and repair of a 2015 Fiat from Armory. I've tagged all the people below who facilitated the sale and subseque This review actually covers the purchase and repair of a 2015 Fiat from Armory. I've tagged all the people below who facilitated the sale and subsequent repairs, making both experiences extremely easy and pleasant. More

Excellent Service I have been dealing directly with Marlon Hardee for the last 20 years or so. He has great service skills and is always on top of my service needs and I have been dealing directly with Marlon Hardee for the last 20 years or so. He has great service skills and is always on top of my service needs and or problems More

Wanted to charge $35 for $1.50 light bulb This probably is not as much of a service issue as dealer issue. I leased my truck with Armory. With my truck came free oil changes for owning a busin This probably is not as much of a service issue as dealer issue. I leased my truck with Armory. With my truck came free oil changes for owning a business. 45,000 mile lease. I brought my truck in for inspection and oil change at 38,000 miles. They would not make good on oil change because I was over 36,000. And also wanted to charge up to $35.00 for a light bulb for my third brake light. $1.50 at Napa. Also beware warranty runs out at 36,000 Kmi even if your lease is 45,000. Never again More

Oil Change & Tire Rotation Stopped in the express lane for an oil change, tire rotation and inspection. I was there about an hour and a half for the oil change and tire rotatio Stopped in the express lane for an oil change, tire rotation and inspection. I was there about an hour and a half for the oil change and tire rotation but was unable to get my truck inspected because the certified mechanic was back logged. I always enjoy your hot cocoa so I made myself at home with your complimentary wifi and enjoyed a movie while I waited ;) Jenniffer Lewis More