Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Arrigo dodge Chrysler Jeep of west Palm beach was very helpful. Thank you so much helpful. Thank you so much More

Alex was great and was cordial and polite. However, our vehicle was struck and damaged while there. Also, the problem for which it was originally taken is still broken. Alex is the only reason However, our vehicle was struck and damaged while there. Also, the problem for which it was originally taken is still broken. Alex is the only reason I will be returning. More

Anthony was of great assistance and was very knowledgeable about the service required for my vehicle. knowledgeable about the service required for my vehicle. More

WORST DEAL EVER! ! They sold me a Grand Cherokee, low miles, great condition. The moment I’m going to jump on it, “it has a recall”, no problem, “you will get a loane ! They sold me a Grand Cherokee, low miles, great condition. The moment I’m going to jump on it, “it has a recall”, no problem, “you will get a loaner car brand new for a couple of days”. They took my license plate and “saved it in the draw” while my car was ready. I came to pick up my car and they just gave me another plate!!! Just like that. What?? My plate was a golf plate, this one is a regular one. Where is my plate? “Somebody stole it”. Really, and you want to give me another just like that??? Where is the police report. They don’t have it. Until I said the deal was off the table, they agree on send me a new golf plate. THIS IS NOT THE WORST. The next week I got the loan information from the bank and Surprise!! The used car I bought for $36,000 now is a $51,000 debt??What??? My sales person said my trade in loan will be take care without a problem. I owed $22k and the actual trade in was $19k. I had the Carmax appraisal for $21k. What!!! Yes $2k less. Then he said the “Installed Arrigo Autoadvantage” that is a warranty cost was a mandatory one if I want it the car….$2,995!!! Today talking with my bank they said that that is not a mandatory warranty… basically they lied upfront to just get more money. Then they charged $803.85 non tax fees plus $998 doc fees. $7k down my friends. Then the GAP and the bumper to bumper warranty were the only amounts that had some logic. I just want to return this car and never hear from them again. DON’T BUY A CAR HERE - THEY ONLY LIE And my plate is still a paper one!! More

Joe was very informative and polite. I was happy that i did not have to wait to long. I was in and out in a little over an hoir I was happy that i did not have to wait to long. I was in and out in a little over an hoir More

Efficient and very courteous…quick to sign me in… corrected the invoice price vs quoted. Excellent corrected the invoice price vs quoted. Excellent More

The buying experience was very good. My sales rep was a total professional. Finance and insurance reps were on their games as well. However, I am upset that my new car is already in My sales rep was a total professional. Finance and insurance reps were on their games as well. However, I am upset that my new car is already in for service after just 6 days of ownership and only 200 miles. Power window won't roll up! I was told that I would not have my new vehicle back for at least 1 week. I know these things happen. I appreciate the loaner and the professionalism of the service staff, but not being able to drive my brand new car puts a damper on an otherwise pleasant experience. PS - was I supposed to get a welcome kit? More

WORST EXPERIENCE! !!! THEY HAD MY CAR FOR A FEW WEEKS AFTER TRYING TO CON ME INTO THINGS NOT URGENT! GOT MY CAR BACK ( TANK EMPTY) AS I GOT TO THE GAS STATION ( A VERY !!! THEY HAD MY CAR FOR A FEW WEEKS AFTER TRYING TO CON ME INTO THINGS NOT URGENT! GOT MY CAR BACK ( TANK EMPTY) AS I GOT TO THE GAS STATION ( A VERY BAD RAINY DAY) THE CAR WAS SMOKING.. I CALLED BACK AND TOLD THEM THEY SENT A TOW TRUCK TO PICK THE CAR UP. A FEW DAYS LATER I GOT MY CAR BACK WITH COFFEE STAINS ALL OVER THE TOP OF MY CAR! THEN THE MANAGER HUE HAD THE NERVE TO TELL ME THE TOW TRUCK GUY DID IT, WELL FOR ONE IT WAS RAINING THE SUNROOF HAD NO BUSINESS BEING OPEN YOU LIAR! ANYWAY THE CAR THEN LOCKED IN AND I COULD NOT RELEASE THE ELECTRIC BRAKE! FOR 2 WEEKS I CALLED AND ASKED TO A MANAGER IMAGINE MY SURPRISE THAT 2 WEEKS LATER NOT HUE, MICHAEL OR THE OTHER ONE HAS NOT CALLED ME BACK! I GUESS THAT MEETING IS STILL GOING ON! ALL THOSE DISGUSTING JOKE OF A SERVICE MANAGERS HAD TO DO WAS PUT IT BACK ON THE COMPUTER AND REDO WHATEVER IT IS THAT THEY DID TO BEGIN WITH. I HAD TO GET A LOCAL MECHANIC AN EXCELLENT ONE @ THAT WHO RELEASE THE ELECTRIC BRAKES AND RESET THE COMPUTER AND THE PUT IT BACK ON! THE PLACE! WORST MANGERS! WORST STAFF!! More

Always customer oriented, and polite. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. More

Great job, we’ll explain, saw the video as work was done, finally explain when vehicle was return! finally explain when vehicle was return! More