Arrowhead Honda - Service Center

Excellent and efficient service by Steve Immediately was met at entrance by my service person. Information gathered and service was started. I was kept informed about my service/ additional i Immediately was met at entrance by my service person. Information gathered and service was started. I was kept informed about my service/ additional issues needed attention. I was on my way home in the estimated time of completion of service. A very pleasant experience. I also had time to look at new cars More

Excellent Service Visit Thanks especially to Antwon for making this service visit a pleasant and satisfactory visit. Despite a bit of a commute to the dealership, I wouldn't Thanks especially to Antwon for making this service visit a pleasant and satisfactory visit. Despite a bit of a commute to the dealership, I wouldn't consider going anywhere else for service. More

Great service We've been coming to Arrowhead for over 10 years. Always great service. We have also purchased or leased 5 cars from Arrowhead. Thank you. We've been coming to Arrowhead for over 10 years. Always great service. We have also purchased or leased 5 cars from Arrowhead. Thank you. More

Kevin Proo Kevin has always looked out for us, making sure that each detail and request is noted on our service order and he follows up to ensure that it is adh Kevin has always looked out for us, making sure that each detail and request is noted on our service order and he follows up to ensure that it is adhered to. Our trust in Kevin is so strong that there is no question whether we are getting the best service or deal, we know we are. More

Superiors Customer Service David Scott has been my service adviser for 15 years now and his attention to detail as well as phenomenal customer service demeanor is second to none David Scott has been my service adviser for 15 years now and his attention to detail as well as phenomenal customer service demeanor is second to none. I specifically drive 15 miles out of my way just to come here (Arrowhead) over the other dealerships. Go with David - you won't be let down. More

Excellent Service I appreciated the team work of the staff. When it came time for the description and price of services I needed the agent stated there were coupons fo I appreciated the team work of the staff. When it came time for the description and price of services I needed the agent stated there were coupons for the services and explained how much it would save me. He also made sure my service was completed in the same day as I live on the the other side of town as the dealership, he even stayed after closing to make sure he handled it. I appreciate all the quality maintenance on my vehicle I have received since my purchase in 2009. More

Weekends Probably won't go again on a Saturday morning, even with an 'appointment'. Wait was pretty long and I wasn't able to get my complimentary car wash whi Probably won't go again on a Saturday morning, even with an 'appointment'. Wait was pretty long and I wasn't able to get my complimentary car wash while I was there. I must say, the break/waiting area was nice and even with the room full of customers waiting on their service, everyone seemed in a good mood and not annoyed from getting the run around from their service rep. That speaks volumes! Keep up the good work. More

Stephanie did a great job. Our car would not start when we tried to leave church on Sunday. We got a jump start, brought the care home & waited for Monday morning when the servi Our car would not start when we tried to leave church on Sunday. We got a jump start, brought the care home & waited for Monday morning when the service center opened. Stephanie answered the call & said that we could come right in. They took care of the problem right away. More

Always Great Every single time I take my CR-V in for service it is impeccable. Everyone is friendly, professional, and timely. We usually wait in the customer loun Every single time I take my CR-V in for service it is impeccable. Everyone is friendly, professional, and timely. We usually wait in the customer lounge while the car is being serviced. The lounge is comfortable and we have never had to wait longer than our estimated time. More

Amazing Service Department Antwon Germany was great from start to finish. Professional, couteous, and honest. The price I was quoted was the price I paid, and he did not try to Antwon Germany was great from start to finish. Professional, couteous, and honest. The price I was quoted was the price I paid, and he did not try to pressure me at all to get extra products and service, but did advise me of what was recommended, and what I should replace. I will be getting all my services done here from now on, and may even buy my next car here if the Sales Department is anything like the Service Department. Thanks Antwon and Arrowhead Honda. More