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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,772 Reviews

1,772 Reviews of Arrowhead Honda - Service Center

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May 03, 2018

May 2nd service appointment Robert Quintana did a great job in taking care of my service needs on my 2018 Honda Oddessey. I was early for my appointment but he had no problem wit More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Arrowhead Honda responded

Don, Thank you very much for taking the time to review Service Advisor Robert Quintana and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 02, 2018

Prompt and courteous service Steve was very professional and courteous. The car was ready when he said. He came to us during the service to advise us of a belt that was needing More

by Terry-Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Arrowhead Honda responded

Terry-Shirley Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 01, 2018

Great service Always convenient and service is performed exceptionally Tom has always been my favorite and is great and at the work he does, wouldn't work with any More

by Da1tron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 01, 2018

Good Service I purchased my 2017 CRV at Arrowhead, because I'd had nothing but good service with a prior CRV. I wasn't disappointed. Quick turnaround. No excess "e More

by Happy Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwon Germany
May 01, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany, Serivce Advisor David Scott, and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Excellent and complete service Tom did an excellent job from start to finish. Was ready for my arrival; updated me during after an analysis; called when work was complete; and gave More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Very good Everything good, but wash job could be better. Had to re clean the windows. Nothing else to say..Just have to fill out the required no. of words. More

by byspark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Apr 30, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Oil change Brandon very accommodating. Great customer service Tech forgot to secure panel and I did have to return upon it coming off my car shortly after I More

by Kelly17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Apr 30, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Service The work was done right and on time, the only disappointment is the wash job if your going to offer it do the best job you can do. ( not dried correct More

by David John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Arrowhead Honda responded

David John, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 29, 2018

Excellent service Met at 7am on the dot. Greated me by name. Knew the car. Called to go over what was needed now and what could wait. Was reassuring. Had car ready to More

by Scruffydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 29, 2018

Excellent Service adviser Great service every time! My vehicle has over 169000 miles and is paid off and I am very much enjoying the ride like it was a brand new car because of More

by Hilaire Kounouho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Arrowhead Honda responded

Hilaire Kounouho, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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