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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,772 Reviews

1,772 Reviews of Arrowhead Honda - Service Center

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April 19, 2018

Excellent service. Tom was able to work with me is getting my brake service done at great rate. He made sure my seat was not adjusted during the service as it can not be More

by Honda 2010 Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts
Apr 20, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Roberts and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 18, 2018

I needed service Steve was great. He was attentive and on top of everything. I’ve been going to Arrowhead Honda for 20 years and I am always pleased with the service. More

by Ruby1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 18, 2018

Good Experience Appointment was provided to meet my needs. I was promptly met by Andrew who was courteous, personable, and professionally groomed. My car was ready i More

by Maddy72807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Crush
Apr 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Andrew Crush and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 17, 2018

Arrowhead Honda Always excellent service here. Have been customers 11 yrs. Each service rep we've had has been knowledge and provided us with good information about o More

by Mary Jane Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sure I left some out, over 11 years, Tom Roberts
Apr 17, 2018 -

Arrowhead Honda responded

Mary Jane Johnson, Thank you very much for taking the time to review the Arrowhead Honda service team that has worked with you. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 17, 2018

Very pleased with service and service rep. Was pleased with overall experience at the times I have been at Arrowhead Honda. I have only been in a few times as I have been a Honda owner three ye More

by CVRDRIVER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 17, 2018

Oil change rotate tires and car wash I was greeted right away and Antow was a very pleasant service man and was excellent to deal with!! I would recommend him to my friends!! More

by Kathy’s civic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Apr 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 17, 2018

Professional and Respectful This was my first visit to Arrowhead Honda. I took my husband's car in for servicing just to be nice to him. The service was very thorough, and the re More

by Bettypetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts
Apr 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Roberts and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 16, 2018

Auto Repair Check engine light; park and stop came on while driving. Called and spoke with Derek. He told me to come in right away. Gave me a loaner for tw More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Dereck Smith and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 15, 2018

Standard service Oil change, tire rotation performed. Also received complimentary car wash and bid for new tires. All went well and in a reasonable time frame. Tire bi More

by Wild Bill 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Robert Quintana and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 15, 2018

As always, Tom Urbina is the best. Tom Urbina is always very courteous, patient, and knowledgeable. We have full confidence in Tom's advice and appreciate his helpfulness. He answers More

by Herma Allocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Arrowhead Honda responded

Herma Allocco, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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