Arrowhead Honda - Service Center

Seat repair recall We arrived and Tom Urbina, as usual, had everything in order. He told us how long the repair would take. It was done on time. The whole experience We arrived and Tom Urbina, as usual, had everything in order. He told us how long the repair would take. It was done on time. The whole experience was pleasant and efficient. More

Honest and quality service I've trusted Arrowhead Honda and David Scott in service for about 15 years now, and even though we have moved several times, I still bring the car to I've trusted Arrowhead Honda and David Scott in service for about 15 years now, and even though we have moved several times, I still bring the car to David when something important needs work. He has helped keep our Insight and Fit in great shape, with over 300,000 miles combined. I trust that David will be honest with me about what I do and do not need serviced. He is a friend that I recommend to all needing honest and quality service. More

Service (Oil Change) Excellent service. Honda representative friendly. Didn't have to wait long for service to be finished. Car washed and service completed in a timely Excellent service. Honda representative friendly. Didn't have to wait long for service to be finished. Car washed and service completed in a timely manner. More

Andrew Service Advisor Andrew was excellent in dealing with the service issues while I was there. It was handled quickly and very well done and in time as promised. Andrew was excellent in dealing with the service issues while I was there. It was handled quickly and very well done and in time as promised. More

Very happy customer Tom Urbina is my service rep and I always ask for him! He gets me in and out very quickly and I never feel like I’m being talked into geting something Tom Urbina is my service rep and I always ask for him! He gets me in and out very quickly and I never feel like I’m being talked into geting something fixed that doesn’t need to be done. He’s honest, always remembers our prior conversations about family and takes a genuine interest in his customers. I appreciate it and will always bring my car here over elsewhere even if the cost is slightly higher. More

great In and out on time, great service writer, I'm starting to look again and will be use Arrowheadfor all my car needs Thanks for the greatservice In and out on time, great service writer, I'm starting to look again and will be use Arrowheadfor all my car needs Thanks for the greatservice More

Excellent Customer Service Good Evening: I'd like to thank and recognize Antwon Germany for the excellent Customer Service he provided me while getting my vehicle serviced. He h Good Evening: I'd like to thank and recognize Antwon Germany for the excellent Customer Service he provided me while getting my vehicle serviced. He has a great attitude and is an extremely valuable asset to your Company. Please pass along my "Thank You" to Antwon and encourage him to keep up the great work !!! Ron Barron More

Knowledge is Power The Service Representative , Steve Bullock, was knowledgeable, on time, helpful, and pleasant. He took his time to explain the meanings of the various The Service Representative , Steve Bullock, was knowledgeable, on time, helpful, and pleasant. He took his time to explain the meanings of the various instrument panel symbols so that in the future we would know when it is important to bring the car to a service center. He also explained how a car, though low on mileage, can still began to have problems with brake fluid, oil, filters, etc. He anticipated the situation and prepared us for what some of the things could be found that would need attention. He also made sure we got the "perk" of a washed car. That was invaluable as the car has a travel carrier on top and cannot go through an ordinary car wash. The service was done well and the recall on the model repaired. Every employee we came in contact with was friendly and helpful! More

Service that is efficient, complete, and correct My experience with purchasing my Honda from Arrowhead Honda left me pleasantly surprised that such great customer service still exists. The Service de My experience with purchasing my Honda from Arrowhead Honda left me pleasantly surprised that such great customer service still exists. The Service department has extended my great customer service experience for all of my subsequent service appointments. My service advisor, David Scott, feels like a trusted friend and customer advocate committed to protecting my car investment and a keeping my car ownership trouble-free. Though this dealership is busy, I am given complete attention and never rushed. I am kept informed throughout my efficient and surprisingly short visits for routine maintenance and given advice to keep my car in top condition. Knowing that only original Honda parts and fluids will be used also gives me peace of mind as well. Thank you for multiple jobs well done! More

good care They took good care of my tire issue, and service rep was super kind, helpful, and professional. I drove in without an appt. and Antwon took care o They took good care of my tire issue, and service rep was super kind, helpful, and professional. I drove in without an appt. and Antwon took care of me right away. Happy : ) More