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Art Hill Lincoln

Merrillville, IN

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2 Reviews

901 W. Lincoln Hwy

Merrillville, IN

46410

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2 Reviews of Art Hill Lincoln

April 09, 2026

“I took my vehicle to Art Hill Ford Lincoln for a full brake replacement, expecting professional, reliable work. Instead, I left with immediate squeaking—something that clearly indicates improper installa More

by JSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Stanage(mgr) plus technitian
Apr 10, 2026 -

JSM responded

I went to Art Hill Ford Lincoln for a full brake replacement expecting professional work, but immediately left with squeaking brakes, something that clearly shouldn’t happen after a proper install. When I returned, there was no real effort to diagnose the issue. I was told the noise was ‘normal,’ which turned out to be completely inaccurate. Another shop was able to identify and fix the problem right away, costing me an additional $336. This experience raised serious concerns about the quality of workmanship and attention to detail. Based on this, I would not trust their service department with critical repairs.

March 10, 2016

Miracle Workers I would definitely recommend this dealership. My salesman Michael Bales was the best. My concierge Rachel went above & beyond to make me feel very com More

by Loni515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Garcia