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Asanka Cars

Sarasota, FL

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13 Reviews

5211 S Tamiami Trail

Sarasota, FL

34231

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13 Reviews of Asanka Cars

May 08, 2017

Worst customer service by far in the state of Florida I Icalled to inquire about a vehicle that was just received with photos or price. They gave me a price on 2008 BMW 750 LI for $14500 by salesman. The More

by spcleo728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Supposedly the manager
October 07, 2015

Bought my second car will be back again Thank you Anthony! Just purchased a second Mercedes from them and will be back again. Love the new location guys! Thanks for a gorgeous new S550 AMG More

by marcello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Joe
May 21, 2015

paid 5300 down on jeep that has major problems Worked on deal for three days to buy jeep my credit is terrible and jeep said special credit easy financing nothing easy about it when they told me I More

by firecracker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris/jamie
Nov 18, 2015 -

Asanka Cars responded

Hi Angela, we absolutely stand behind every car that we sell. When you contacted us with your concerns we said please bring the car back to us for our ASE certified mechanic to look it over and drive it and then we will repair any issue that is found since you had just purchased your vehicle. In order for us to know if the shock was actually put in incorrectly we have to have it inspected by our mechanic. You had mentioned to us that you thought you had run over a large piece of tire that night on the highway. We did explain that if our mechanic finds an issue that is related to that incident we would have to charge you but as a courtesy would do it at our cost. After that you never brought the car back to us. Unfortunately we have had customers in the past that claimed damage to their car in order to get a refund of money without any problem or issue actually existing. When Jayme called you back a third time and spoke with you on the phone and asked you to please bring the car back in if you were experiencing issues so that we could take care of them for you and if brake hose, shock, or anything else was found to be not working properly we would of course replace it at no cost to you. When you refused to bring the car back to us there was nothing that we could do and you never provided us with the work order from Chrysler that we had requested to see. All of our cars go through two rigorous independent inspections to ensure that our customers get the absolute best used vehicle available, and in the very few instances where an issue does exist we always will make sure that the car is right for our customers. We have built our business over many years on repeat customers and referrals and take great pride in the highest quality of every car we sell.

May 20, 2015

Thank you Milo! These guys got me into my dream car and gave a a decent trade on my vehicle even though I had less than perfect credit. I'm very happy with their serv More

by Kelly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milos, Jayme
March 25, 2015

Dont let the smile and low price fool you!!!! I was a sold a 350z and was told the front bumper was changed due to minor damage. I had the car for a year and decided to trade it in to find out the More

by heathsmith6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jayme Holbrook
Nov 18, 2015 -

Asanka Cars responded

Hi yes that is correct when you purchased your gorgeous Nissan 350Z we told you that we had replaced the lower front bumper because it was cracked from getting hooked on a concrete parking curb because the car is so low. We offer a free carfax with every car and you can actually view them on our website for any car that we have. A bumper being replaced does not constitute frame damage because the bumper cover that you see is a cosmetic piece and not a part of the car frame. Unfortunately it sounds like you traded in your beautiful Nissan 350Z to an dealer that was not truthful with you as a way to justify paying you less money for your trade.

February 27, 2015

Thieves I payed Asanka $1860.00 for a warranty from GWC. They never submitted documentation or payment to GWC, they instead pocketed the money, and I'm left w More

by Jspstorms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Asanka/ jayme
Nov 18, 2015 -

Asanka Cars responded

The reason that your warranty was not submitted to GWC is because you had bounced the check to us to pay for it as well as not paying for your tag work which you are required to reimburse us for by law when we do the tags upon your purchase of a vehicle. If you don't pay for the extended service contract, you do not have a service contract.

November 06, 2014

Awesome store I bought a S550 from Jayme at the 41 store. Best car buying experience I have ever had. Go see him for a great experience! More

by freec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme
October 09, 2014

Great service My car of choice was a Pontiac GTO in which I got from the bee ridge location. Arriving to the store I was greeted with a friendly smile from Chris More

by ms. gto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Gary
September 05, 2014

BMW-2007 THIS IS LUIS A BOUGHT 2007 BMWLI.THE SALES PERSON CHRIS LUMKIN.HELP ME ALOT. TO GET THE FINANCING.HE ANSWER ALLL QUESTION THAT I HAVE FOR THE CAR.HE More

by DELAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS LUMKIN
April 27, 2014

Amazing Communication! Asanka Cars is a GREAT dealership! I bought my 2005 BMW from their location on Bee Ridge and was greatly pleased! You MUST talk to the salesman! He More

by Blazinasian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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