310 Reviews of Atamian Honda - Service Center
Friendly knowledgeable staff I have been coming here for over 10 years and have purchased 3 cars and serviced all cars here. They are friendly and take care of all my needs in an I have been coming here for over 10 years and have purchased 3 cars and serviced all cars here. They are friendly and take care of all my needs in an efficient manner. Wouldn't go any where else. Highly recommend this place to anyone in need of a car More
No issues I showed up for my "wait" appointment. (B12 service, plus replace brake light). The work was done in a timely manner. I've used them for all service I showed up for my "wait" appointment. (B12 service, plus replace brake light). The work was done in a timely manner. I've used them for all service ever since I bought the car there in 2009 and will continue to use them. More
honda Accord Oil change and Tire rotation Excellent service,but was ignored when I asked a salesman for information and to view a new Honda Accord. I wanted to v Oil change and Tire rotation Excellent service,but was ignored when I asked a salesman for information and to view a new Honda Accord. I wanted to view a new Honda Accord and the salesman directed me to the lot and made no further attempt to ask to help or assist me. My Honda is 2008 accord and I wanted to see and drive a new accord. I think I will go to another dealer to make a purchase. . More
Great, Service. I have dealt with John on a number of occasions ,very courteous, very professional and all attentive to the customers needs. I know that John is an as I have dealt with John on a number of occasions ,very courteous, very professional and all attentive to the customers needs. I know that John is an asset to your company More
Could no locate my car??? I have purchased my car at Atamian. They seem to always want to service your car, but it has become challenging. I was never provided a recall noti I have purchased my car at Atamian. They seem to always want to service your car, but it has become challenging. I was never provided a recall notice about engine valve problems as a result of the eco drive. I lost total ability to drive my car, the service department did cover that repair under the warranty or recall. Then, my 2008 Accord with 110,000 miles transmission was ruined and I spent $5000 to replace it, I have always questioned the real reason behind the damage; I was told it was a bent axle rod that ground down all the gears, yet I had not had any previous impact damage. Last week, I left my car overnight for an oil change. When I called later in the day, they could not locate my vehicle. I guess I left the keys in the wrong box, but they did know ahead of time that my car was brought in. Now, they cannot service my car for an oil change for the next week, after I was without the car for one day, and the oil changes was never done. I'm done with this service department. Even though it is in close proximity to my home, I will never purchase a car from this dealership. I never write these reviews, but I took the time to, to alert other people that the Honda product and the service behind the product is not as reliable as it once was. Since these issues, I have not received the customary client satisfaction call from the department. More
Beware of certified car is not what you expected I recently bought a certified Pilot at Atamian in April along with the extended guaranteed plan. I expected my 1st visit would be the oil change in 6 I recently bought a certified Pilot at Atamian in April along with the extended guaranteed plan. I expected my 1st visit would be the oil change in 6 months. Not really. Two trips for fixing the front windshield trim, two trips to reset the remote car key. The trip for oil change was added with tranmission fluid replaced became two. You expected certified car meant they reset everything to manufacturer starting point before reselling the car? Not really. Bought the car at 26000 miles, tranmission fluid have to change at 30000 miles as said. They don't bother, just want to sell car only. Six trips in total with an average once per month. It is not what I want the hassle of commuting on Route 3, beating the traffic to get there. Overall, the service department is lousy for preparing a certified car to sell to public! Regret to buy the car there. There will not be my next one. More
best service around my salesman Dan Traficante has been a great help to me whenever I have questions or need any help with upkeep of my vehicle he is a great asset to you my salesman Dan Traficante has been a great help to me whenever I have questions or need any help with upkeep of my vehicle he is a great asset to your dealership and having just dealt with service manager Herb Joseph who went above and beyond helping me with a problem he is the best , your dealership is by far the best around More
I needed simple service immediately. I called Atamian I needed simple service immediately. I called Atamian Service and Craig Calisto picked up the phone. He told me to come on over and he'd fit me in. C I needed simple service immediately. I called Atamian Service and Craig Calisto picked up the phone. He told me to come on over and he'd fit me in. Craig was courteous, friendly, and honest. True to his word, he fit me in right away and provided over and above service. I most appreciated that he was not pushy and did not try to sell me extra service. Craig was the best service advisor of ANY car make dealership I had been to. My 3 year old daughter very much enjoyed the big comfy chairs, flat-screen tv, muffins and small fridge with water in the waiting room. Overall, it was an excellent experience and I would not hesitate to call up Craig the next time my car needs service. More
I bought my SUV about a week ago. When I picked it up, my "certified pre-owned" car had a broken piece over the tailgate. I pointed it out to Tarik and we went to service to make and appointment. Should my "certified pre-owned" car had a broken piece over the tailgate. I pointed it out to Tarik and we went to service to make and appointment. Should a certified car be looked at to see if anything is wrong before you sell it? I wanted an appointment from 3pm or later on any day. They wouldn't do that for me. So I asked how long the repair would take because I could come with my 2 yr old and 1 yr old on my day off and wait there. He told me 20 minutes. So we make the appointment for about 10 days from then. I went in today. The only spot there to pull in to was so tight I barely got the kids out of the car. And that is with me having to put my door on the cars next to me. We go in, get checked in, and head up to the waiting room. ONE HOUR AND 15 MINUTES LATER they guy comes up to tell me it's ready. Had I known it would take this long I wouldn't have came with the kids. So I sign the paperwork and give me the keys. Now I walk out the door with my two toddlers and the car is somewhere in the parking lot - no one told me where. When I used to go to the Nissan dealer with my kids and wait for things to be done to my car, they would pull it up to the front door for me and open my childrens' door so I can get them in. Maybe they spoiled me, but I was just shocked at how uncaring the crew at Atamian seemed to be. I am not looking forward to getting my oil changes there. More
I have been bringing my cars to Atamian for service for over 10 years, primarily due to the attention paid by Jason Polk at the Service Desk. He is always ready to advise on what services are needed to ke over 10 years, primarily due to the attention paid by Jason Polk at the Service Desk. He is always ready to advise on what services are needed to keep my cars in good running order. This is why two of my Hondas have well over 150,000 miles and are running fine. I will continue to do business at Atamian (Sales and Service) due to Jason's professional attention. I have had very satisfactory dealings with other people at Atamian (Daryll Valcourt, Gabe Raney, many of the mechanics, and Tricia, who is Always pleasant whether on the phone when you call or in person) but have dealt more often with Jason than anyone else. More